Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 6, 2025 — Rated 10 out of 10 by P.A.J.C. Quarles Fuels
What do you like about our products and services?

Automatic refills.

Report a concern   December 6, 2025 — Rated 10 out of 10 by C.A.S.W. Quarles Fuels
What do you like about our products and services?

The ease of ordering and paying online, and delivery is within a short time period.

Report a concern   December 6, 2025 — Rated 10 out of 10 by M.M. Reed Gas
What do you like about our products and services?

Pleasant & professional staff and prompt service- thank you!

Report a concern   December 6, 2025 — Rated 10 out of 10 by E.C. Quarles Fuels
What do you like about our products and services?

I never run out of propane

Report a concern   December 6, 2025 — Rated 10 out of 10 by J.L. Osterman Propane
What do you like about our products and services?

Reliable. Quality people. Effective web information

Report a concern   December 6, 2025 — Rated 10 out of 10 by J.H. Quarles Fuels
What do you like about our products and services?

Craig comes whenever I call, needing fuel. He’s very friendly.

Report a concern   December 6, 2025 — Rated 10 out of 10 by J.K. Freeman Gas
What do you like about our products and services?

I like the people at the local office, particularly Sissy and the other ladies that run the office.

Report a concern   December 6, 2025 — Rated 10 out of 10 by J.A.B. Kamps Propane
What do you like about our products and services?

I like when you know that it needs filling and I don’t have to worry about it.

Report a concern   December 5, 2025 — Rated 10 out of 10 by A.C.W. Rymes Propane & Oil
What do you like about our products and services?

Just spent ,,5 minutes writing a very positive response then lost it. But the short answer is I am very happy with your delivery timing. Never
close to an empty tank. Your people are friendly and easy to work with for my needs. Have been a customer a long time and expect to continue. Name removed.

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.D. Cash Energy
What do you like about our products and services?

THE DELIVERY CAME EARLIER THAN ANTICIPATED BUT IT TOOK FOREVER TO CONTACT ANYONE AT THE OFFICE..I WAS ON HOLD A WHOLE DAY AND A HALF BEFORE ANYONE WAS ABLE TO TALK TO ME. YOU NEED MANY MANY MORE AGENTS TO TAKE CALLS

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.A.K.E. Freeman Gas
What do you like about our products and services?

Ease of scheduling delivery.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Noah Crowe Freeman Gas
What do you like about our products and services?

Quick, simple, easy! You all stay on top of my gas needs!

Report a concern   December 5, 2025 — Rated 10 out of 10 by Ray Serrano Freeman Gas
What do you like about our products and services?

Extremely fast turnaround time at competitive prices,from a company that cares about its customers.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Steve McCARGO Kamps Propane
What do you like about our products and services?

Great service, always one time, courteous dirver

Report a concern   December 5, 2025 — Rated 10 out of 10 by Danny Knott Lumber River Propane
What do you like about our products and services?

Reliable delivery cordial personal.

Report a concern   December 5, 2025 — Rated 10 out of 10 by L.H. Earhart Propane
What do you like about our products and services?

Always make deliveries on time!

Report a concern   December 5, 2025 — Rated 10 out of 10 by Larry Strunk Kal-Gas Propane
What do you like about our products and services?

Great service

Report a concern   December 5, 2025 — Rated 10 out of 10 by T.J. Allen & Mathewson
What do you like about our products and services?

Quality of your people; they went above and beyond in the installation of our new tank.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Bonita Knudsen Kamps Propane
What do you like about our products and services?

Good service

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.K. Downeast Energy
What do you like about our products and services?

Timely deliveries.

Report a concern   December 5, 2025 — Rated 10 out of 10 by R.G. Allen & Mathewson
What do you like about our products and services?

I'm not sure who Allen & Mathewson is. Is this another name for Roy Brothers/Superior Plus Propane?

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.M. Rymes Propane & Oil
What do you like about our products and services?

The prices for Propane and Oil are very competitive. It's why I won't go anywhere else. I've been with them since buying our home in 2014, and I've been happy with them since. I highly recommend Rymes to anyone in search of a company that will take care of them!!

Report a concern   December 5, 2025 — Rated 9 out of 10 by R.A.D.F. Quarles Fuels/Dixie Gas
What do you like about our products and services?

The local propane delivery service is great. The phone of Superior Propane and its web portal both were non operative, making it very hard to order a delivery.

Report a concern   December 5, 2025 — Rated 9 out of 10 by S.A. Osterman Propane
What do you like about our products and services?

Timely delivery, respectful of the property and friendly when I'm home to talk to the delivery person.

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.B. Virginia Propane
What do you like about our products and services?

Deliver fuel when scheduled.

Report a concern   December 5, 2025 — Rated 9 out of 10 by Bruce Burgess & Alice Rath Griffith Energy
What do you like about our products and services?

I like the professional service of the propane drivers at the delivery site. They have always been friendly and in good spirits.

However, the telephone operation is beyond broken. I was told multiple times that there were more than 80 previous callers ahead of my call. And that the wait would be more than an hour.

Not happy about this aspect of the company.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Joe Colosimo Superior Plus Propane
What do you like about our products and services?

Love the service. Love the auto pay. The remote monitoring is a game changer. Thanks!

Report a concern   December 5, 2025 — Rated 10 out of 10 by Katherine Lupia Superior Plus Propane
What do you like about our products and services?

Friendly, knowledgeable customer service

Report a concern   December 5, 2025 — Rated 9 out of 10 by John Myers Freeman Gas
What do you like about our products and services?

They keep my tank filled automatically.

Report a concern   December 5, 2025 — Rated 10 out of 10 by E.O. Superior Plus Propane
What do you like about our products and services?

Great sep


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