based on 1792 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
An excellent selection of 5th wheels and campers.
A great service department...knowledgeable, courteous, and efficient. Service advisor Mr. Robb was great to deal with, and the service tech, John Ross really knew his stuff.
Products, service and staff all very good and helpful.
Service. Efficient. Kind. Positive. Helpful. Complete in a timely manner. Welcoming environment.
Alpin Haus RV of Amsterdam has always gave me the best deals, I bought all my RV from them, there service department always done me right, and the workers that came out were very friendly and efficient
Just because you are having trouble with your RV its not always the fault of the dealership, the factory may have done it, that's what happened to me, but the service department fix it and all is well.
So before you get out of shape, think before you act, and it you want a good deal go to Alpin Haus.
We love Grand Design. We just recently purchased our second unit. We also purchased a Thor Tellaro. We love the sales and service departments also. Everyone is always very helpful.
Both Saratoga and Port Jervis peeps are awesome! They treat us like they know us. Knowledgeable and courteous.
Terrific customer service!
Everyone was very helpful and friendly we had a great buying experience. Thanks to all the staff. Ken and Louise.
Good repairs
Tiffin purchased here, happy times
Expensive as all can become.
People great
Service department has been great - from Jess in service to the guys coming out to do repairs - its been a wonderful experience - thank you ..
Alpin Haus was an amazing experience, they worked with us to get exactly what we wanted and made adjustments when we got there to pick it up. They were very personable and made it easy to ask questions. I would recommend them to anyone looking for a new toy in the driveway.
We like the staff
Great people, great service, and a very knowledgeable service department
The folks that helped us as we moved into a CLASS A Tiffin...Great team
Have always been very helpful, straightforward and honest.
Scott at the Wilton location was great to work with. He was very knowledgeable, friendly and helped us find the right camper to fit our needs. We absolutely LOVE our new Grand Design Imagine camper and appreciate Scott for all of his help. We also worked with James a little in the beginning at the Amsterdam location and he was very friendly and responsive. Thank you both so much for making this a positive experience.
Jennifer McDonald
Friendly sales people. Easy buying process.
Excellent support and service
They were honest, and had our camper ready for pick up when they said. Thank you service department.
I loved our experience buying walk through everything. Mike and Kyle were great to deal with. I went to another place and my experience was so much better at Alpin Haus. They are friendly and we’re more about my needs wants. I will enjoy my new camper and if I want to buy another I will return to them.
Very fast fixing it and no hassle with warranty
Your service and products are of the highest caliber. Dave in the service department is a very experienced, Professional And caring person.
Very responsive staff.
Very pleasant and not pushy salesman, Charles.
The Best!!!
The people. Everyone involved in our purchase was wonderful.
Very friendly and great service!
It was extremely hard to get someone from the service department on the phone to see if my trailer was ready. Even the woman who answered at the front desk couldn’t get someone. It took two hours and eventually she had someone cover her phone and walked down the hall to get someone to call me back. Frustrating to say the least.
Service department was very good in coordinating the repairs for my RV. Louis was very helpful with follow up on my RV repair project with Keystone.
Excellent experience thank you all