Client Testimonials

Prompt

Chuck was very informative and did an excellent job!

We had a very pleasant experience in getting our carpets cleaned David did a great job and had a great personality. We would definitely use him again. Keep up the good work.

personnel are very polite and thorough , explain process with you , discuss various options available, carpet looks brand new.

Easy to work with, did a fantastic job on our floors in a very dusty shop

I have used Zerorez for years . Have always been pleased with their service .

Great service, outstanding result and awesome price point!
Thank you so much.

I like the fact that they showed me before and after pictures of the duct cleaning did they did.

It’s amazing how clean the carpet and furniture came out. Clean and fresh no chemical smell. Great customer service!

Sage and Chad were professional. Good explanations and the job was completed in good time.
Just wished they had cleaned the vents. Probably not part of the job. Heard that it was.
Sheila Petulla
Gibsonia

Fast and easy!

Everything was superb. Very professiona

Everything. The cleaning was more than my expectations and the service tech Luke worked hard the whole time he was at my home. Very very pleased with the work that was done. Highly recommend Zerorez.

My carpet smell great and your employee is very friendly.

Everyone is very nice, it's easy to make an appointment and the service has always been great.

The technician was very professional and personable. After just two days, the carpets appear to have been well cleaned.
What I didn't care for was the fact that I was asked if I wanted to leave a tip .... while the technician was waiting for me to complete the payment transaction. In my opinion, that is NOT professional. I contracted Zerorez to perform services that cost over $400. I would hope that they pay their employees fairly.
My husband and I own a company that provides technical services to our client. We would never ask our clients to give our employees a tip!

Quick , efficient work , and fast dry time !!

Great communication while scheduling our service was followed up by our technician arriving on time. Courtesy and pleasant personalities seem to be a company standard and it is very much appreciated.

Michael explained what he was going to do, told me a couple of different options, again explaining those options quite well.

His work was outstanding and we are extremely pleased with how clean our carpet is now.

This was definitely the experience I have ever had when getting carpeting and/or furniture cleaned. I've already recommended Zerorez to two of our neighbors.

Very good service

Excellent service, ducts clean and tobacco smell is gone

Very pleasant technician, easy to reach by phone, easy to work with, did a great job ....stains completely disappeared. Fair and well explained pricing.
#10 all the way!

I Was able to speak with a knowledgeable rep when I called to inquire and schedule. They worked with my time preferences. The technician Kevin arrived on time and was friendly and professional and hardworking. My carpets turned out great.

The people who came into my home were very professional and I think they did a great job. Thanks! I'll use you again someday.

Quick, took care to not mess the house , pleasant employee and efficient. Carpets look great

Very courteous and prompt service with a reasonable price tag. My carpet look brand new!

Quick and thorough job... the professionals who came to my home were polite and efficient!

I first had my furniture cleaned on 9/25/20 & was very disappointed. The technician had only partially cleaned the top of my cushions & when I asked why he only cleaned the surface & never took the cushions off to clean the other side. He advised me that is all that Zerorez does.
When I later completed by survey, I shared my disappointment with the service I received for the amount of money I paid.
I was very surprised the following day when I received a phone call from the supervisor. She immediately let me know that the technician gave me false information & that is not how they clean furniture. She insisted on sending out another technician that day to do the job the correct way & to my satisfaction.
That evening Memphis Cain came to my house. Zerorez needs to hire more employees like Memphis. In fact this world needs more people in it like Memphis Cain.
He is a very personable & sincere gentleman. He expressed his disappointment in hearing & seeing the shortcut job the previous technician had performed. He wanted to assure me that Zerorez does not do business that way & he was there to make it right.
He promised me that I would be very satisfied by the time he left & he was so right!
Watching him work you can see that he has a very strong work ethic.
He took his time & was thorough with each piece of furniture he cleaned. It was obvious that he takes great pride in doing the job right the first time & that it bothers him that others may not have as strong a work ethic as he does.
When he was done my furniture looked like it was brand new & just delivered. And my house afterwards smelled so fresh & clean!
As an employer, you really hit the jackpot when you hired Memphis as an employee. He truly represents your company as if he was the owner.
I have already been spreading the word to family & friends to use Zerorez & to especially request Memphis Cain.
Thank you Memphis & Zerorez, I will definitely be calling when it is time for my new carpeting to be cleaned.

I like your product and how my carpets come clean but I don’t like is that you always try to upsell services

Very nice and the job was done well.

Scheduling is easy and cleaning is exceptional.