Patient Testimonials
On time appointment with caring staff.
Dr. Carrasquillo is an amazing Dr. His staff is always very kind. Melanie is always so helpful and addresses my needs and concerns. Keep it up!
Convenient and easy to make appointment
Personally, courteous, helpful. Dr Whitaker. Highly recommend.. Thank you
Excellent treatment and service. Very professional.
Dr Kaplan and his staff were welcoming and efficient.
The doctors are caring and come up with a plan of treatment. I've loved all the doctors I've seen at JOI.
The doctor, service and the friendly staff
What I like most I was in and out the office less than 30 minutes
Check in was easy, appointment flowed well, wait times were short, Staff was courteous and professional.
Well, since you asked for my feedback :) ... I came to your office for the first time yesterday to see Dr. Kaplan about shoulder pain I was having, and I just wanted to say thank you to him and tell him how happy I am to have been able to go about my daily life today with minimal pain. It’s not 100% gone, but it feels 80% better already, and I'm hoping it will continue to improve. I also wanted to compliment the staff there on how lovely everyone was and the fact that I was seen, diagnosed, treated, and out of there all within an hour of my appointment. That’s pretty rare. Thanks so much! Have a great week,
Debbie Last name removed
Good overall experience.
Dr. Greg Smith and his team are always caring, efficient and professional. Dr. Smith has been my go to doctor for my Orthopedic needs for years and he continues to shine.
Got me in quickly....
Doctor went into detail when explaining my injury.
Scheduler worked me in earlier foe surgery than originally planned.
Great team! Thank you all for your help!!
Everything- great bedside manner from all working there
Very efficient at checking in and professional. This was my first visit and I was impressed with the amount of information and the explanations of the exam.
The whole process from check-in process, initial evaluation, x-ray and to exam with the doctor was very well organize.
I appreciated the opportunity to complete the "paper work" on-line and prior to my appointment.
Online in-advance check-in is great! Very professional staff and the doctors are outstanding. One minor thing happened that I would mention. At the check-out desk I attempted to disinfect my hands with a pump hand sanitizer. It malfunctioned and shot that alcohol-based goo into my face and hair. Thank GOD I was wearing glasses so my eyes were spared. The person behind the desk was aware of what happened and was totally complacent. I received some assistance and great concern from another patient who was in line behind me. In retrospect I should have handed the bottle to her for replacement, but I was kinda shocked at her "meh" attitude. No harm done, so I wouldn't detract from my rating of 10 for JOI. Just maybe have someone go around checking those pump bottles from time to time.
Everyone seems very nice, efficient, and helpful.
I was impressed with the courteous staff, efficient way they performed their job, very respectful, and informative. Dr. Ero is very thorough and kind. I trust his judgement completely.
Thank you JOI for your wonderful staff at Baptist South.
The doctor and staff were very courteous and very helpful. The doctor answered all of my questions about my knee.
All good
Direct answers
Yay good experience.
Very efficient care and service.
The appointment time was early the doctor that I saw was awesome. He was unable to do the surgery that I need. But it was still a good visitr
They went above and beyond to get me seen after being hit by a car. Mrs Iris was an amazing help, thank you so much.
Everyone seemed happy; once you got past the front desk. Very nice staff. Efficient, I was in/out in about an hour. I didn’t have time to read my book! Doctor Keller seemed very knowledgeable and had a plan to get me better. Can’t wait to get my back fixed!!
Great service and medical attention.