Jacksonville Orthopaedic Institute
1325 San Marco Blvd., Suite 701
Jacksonville
FL 32207
United States

Patient Testimonials

Report a concern   August 3, 2022 — Rated 10 out of 10 by N.D. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

Would recommend Dr. Gould. He gets high marks. But the administrative aspects of JOI and Baptist Health leaves a great deal to be desired.
Thought I made first appointment online but when I arrived the appointment was not on the books. Did it a second time and it worked. After receiving several email to do online check-in I acquiesced, took the time and completed ALL the forms, including the long list of Rx medications. Upon arrival the day of the appointment I was handed a clipboard and then a tablet to complete the same forms I had done online. I was told the forms were not in my file. Very frustrating.
What is incomprehensible is that in 2022, with the available technology, that my Baptist Health medical records are not available to ALL Baptist Health doctors, e.g. Primary Care, Cardiology, JOI, Neurology, etc.

Report a concern   August 3, 2022 — Rated 9 out of 10 by I.R. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

The dr explained my problem in a way I totally understood very nice people

Report a concern   August 3, 2022 — Rated 10 out of 10 by A.P. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Easy to schedule and they were ready for me quickly.

Not to mention all the staff is amazing, especially Dr Pujadas, the X-Ray tech and his Nurse.

Report a concern   August 3, 2022 — Rated 10 out of 10 by J.L.D. Jacksonville Orthopaedic Institute - Baptist South
What do you like about our services?

The wait time was minimal and the staff made you feel welcome

Report a concern   August 3, 2022 — Rated 10 out of 10 by A.B. Jacksonville Orthopaedic Institute - Baptist South
What do you like about our services?

I like the way the therapist took time and really was attentive to my needs

Report a concern   August 3, 2022 — Rated 10 out of 10 by Y.O. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Your facility was nice and clean and modern and all your staff were wonderful. Dr. Tanden was so kind and thorough and had a very gentle manner.

Report a concern   August 3, 2022 — Rated 10 out of 10 by J.K. Jacksonville Orthopaedic Institute - Baptist South
What do you like about our services?

Abc

Report a concern   August 3, 2022 — Rated 10 out of 10 by R.L. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

I really like the Beaches location for the easy access. All of the staff is very friendly and pleasant.

Report a concern   August 3, 2022 — Rated 10 out of 10 by J.M. Jacksonville Orthopaedic Institute - Baptist South
What do you like about our services?

Love JOI. Would not go anywhere else. Every one I see there has been great including all office staff and nurses.

Report a concern   August 3, 2022 — Rated 10 out of 10 by M.Q. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Everything!

Report a concern   August 3, 2022 — Rated 10 out of 10 by F.H. Jacksonville Orthopaedic Institute - Baptist South
What do you like about our services?

Clean, friendly atmosphere

Report a concern   August 2, 2022 — Rated 10 out of 10 by K.W. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

JOI AND ALL STAFF ARE GREAT.

DR CARL FREEMAN & HIS STAFF ARE THE BEST.

Report a concern   August 2, 2022 — Rated 10 out of 10 by K.T. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

The appointment was prompt and very courteous staff.

Report a concern   August 2, 2022 — Rated 10 out of 10 by W.K. Jacksonville Orthopaedic Institute - Baptist South
What do you like about our services?

All aspects of the visit was exceptional

Report a concern   August 2, 2022 — Rated 10 out of 10 by J.D. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Dr. Crenshaw was very personable and kind. I was very impressed with the promptness I received in getting an appointment to see him.

Report a concern   August 2, 2022 — Rated 10 out of 10 by F.G. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Everything is good and I love it

Report a concern   August 2, 2022 — Rated 10 out of 10 by P.M. Jacksonville Orthopaedic Institute - Baptist South
What do you like about our services?

Great service and medical attention.

Report a concern   August 2, 2022 — Rated 10 out of 10 by K.B. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

On time appointment with caring staff.

Report a concern   August 2, 2022 — Rated 10 out of 10 by J.D. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Dr. Carrasquillo is an amazing Dr. His staff is always very kind. Melanie is always so helpful and addresses my needs and concerns. Keep it up!

Report a concern   August 2, 2022 — Rated 9 out of 10 by E.L. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Convenient and easy to make appointment

Report a concern   August 2, 2022 — Rated 10 out of 10 by C.M. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

Personally, courteous, helpful. Dr Whitaker. Highly recommend.. Thank you

Report a concern   August 2, 2022 — Rated 10 out of 10 by E.D.R. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Excellent treatment and service. Very professional.

Report a concern   August 2, 2022 — Rated 10 out of 10 by K.H. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Dr Kaplan and his staff were welcoming and efficient.

Report a concern   August 2, 2022 — Rated 10 out of 10 by K.F. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

The doctors are caring and come up with a plan of treatment. I've loved all the doctors I've seen at JOI.

Report a concern   August 2, 2022 — Rated 10 out of 10 by S.B. Jacksonville Orthopaedic Institute - Beach
What do you like about our services?

The doctor, service and the friendly staff

Report a concern   August 2, 2022 — Rated 10 out of 10 by C.B. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

What I like most I was in and out the office less than 30 minutes

Report a concern   August 2, 2022 — Rated 10 out of 10 by A.M. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Check in was easy, appointment flowed well, wait times were short, Staff was courteous and professional.

Report a concern   August 2, 2022 — Rated 10 out of 10 by D.H. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Well, since you asked for my feedback :) ... I came to your office for the first time yesterday to see Dr. Kaplan about shoulder pain I was having, and I just wanted to say thank you to him and tell him how happy I am to have been able to go about my daily life today with minimal pain. It’s not 100% gone, but it feels 80% better already, and I'm hoping it will continue to improve. I also wanted to compliment the staff there on how lovely everyone was and the fact that I was seen, diagnosed, treated, and out of there all within an hour of my appointment. That’s pretty rare. Thanks so much! Have a great week,
Debbie Last name removed

Report a concern   August 2, 2022 — Rated 10 out of 10 by R.P. Jacksonville Orthopaedic Institute - San Marco
What do you like about our services?

Good overall experience.

Report a concern   August 2, 2022 — Rated 10 out of 10 by C.O. Jacksonville Orthopaedic Institute - Nassau
What do you like about our services?

Dr. Greg Smith and his team are always caring, efficient and professional. Dr. Smith has been my go to doctor for my Orthopedic needs for years and he continues to shine.


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