Patient Testimonials
Appreciated the friendly service & everyone made us feel very comfortable & at ease! Appreciate them all.
My request for an appointment with Dr. John Von Thron was honored in one day. Dr. Von Thron was ontime for my appointment. He was very through, polite, professional and patient answering my many questions.
To say that I was very pleased with my experience would be an understatement. If only all my other medical providers were as organized.
Ron Last name removed.
Extremely impressed with the level of care provided by all staff that I encountered. I was even contacted by the doctor afterwards which was next level healthcare and appreciated very much.
I was very pleased with the services received.
Everything!
Although I had to wait a little for my appointment , once I was in room the physician explained all the options for my issue , listened to my questions and had his assistant come in to follow up . A very efficient and pleasant visit .
Very professional with a friendly atmosphere. the staff & dr made sure i was taken care of with explaination
Dr. Frykberg has already done a hip replacement on the left side. My right side is now requiring replacement and he did a excellent job on my left hip.
Dr. Kitay took time to hear my concerns and worked to isolate the cause.
Efficient friendly easy access
the staff, very friendly and professional. Short wait time.
Very professional and everyone seems to want to help you.
The entire staff were understanding, supportive and helpful. Ms. Bardouche, Dr. Keller's assistant has been responsive to both my emails and telephone calls. She ensured all my questions were answered. Dr. Keller, listened to my concerns and provided information regarding my health in terms that were understandable, and patient centered. Dr. Keller was presence throughout my visit. He educated me on my particular health concerned and offered me options. He calmed my anxiety and validated my concerns. It was well worth the several weeks wait to see Dr. Keller.
Wonderful friendly staff to put you at ease.
Dr. listened to every word to describe my symptoms and explained what showed in the X-rays to me. Received the treatment to end my pain. Would recommend JOI and Dr Frykberg
to anyone. Would go back for any orthopedic
problem. Very satisfied. Thank you.
Very professional friendly staff. Dr Bruce Steinburg did surgery repair on my right hand and shoulder 10years ago. No trouble! Now back for other hand. I wouldy trust anyone else. Was very pleased to go back and see him and some of his staff still around. That says a lot!
Always on time. Dr Frykberg is very patient and doesn't rush. He's very thorough with his diagnosis.
Everyone I dealt with was highly professional, friendly and efficient.
very professional, fast, knows his stuff!
The doctors spend the time and are very thorough!
i really liked the doctor
Very prompt and professional. He took care of my needs. Thank you!
Dr Gould was excellent. His staff, especially Josh was very helpful. All of the surgery stall was great.
Everything. From arrival to exiting the building, all was perfect. Dr, assistants & techs were great.
The streamlined service. It’s the most efficiently run doctors office I’ve ever been in ! All the staff was friendly and seemed to be happy at their job. Nice experience.!
Very professional.
Not being on time
The entire experience was awesome
The doctor and the entire staff are very client friendly. The appointment was timely and provided answers to all my questions and offered a clear path forward.
What was not good was the inability to obtain an appointment through your central scheduling department. Twice, I hung on the phone for over 25 minutes while the recording said they would answer shortly. Then both times the recording offered the option to leave my number and they would call back but they never did. I had severe pain and the delay in responding was very difficult for me. Finally I drove to the Fernandina Beach office and made an appointment directly with them. The lack of client service is unforgivable and needs to be addressed to correct it.
Thank goodness for the local staff in Fernandina Beach, otherwise I would be seeking another practice for orthopedic treatment.
FAST ATTENTION AND EXCELLENT SERVICES
I enjoyed the Physical Therapy program the most.