Patient Testimonials
I was very impressed with JOI. The staff was very helpful, friendly & professional. I saw Dr. Carrasquillo, he was great! He had an awesome bedside manner. He was very friendly, knowledgeable, and took time to explain my injuries and surgery recommendations and what I should expect going forward.
JOI is a large orthopedic facility, but I was amazed how they made me feel they really cared!!
I would Definitely recommend Dr Carrasquillo and Jacksonville Orthopedic Institute.
Dr Keller is the best. He did my lower back surgery and he’s the reason I came back for my latest back issue. I would recommend him to anyone.
The doctor and the staff were all very friendly and helpful with all of our concerns regarding a knee replacement surgery. The doctor was able to answer all of the questions and concerns. I would highly recommend JOI to my friends who need to have their knee examined, before they go anywhere else.
First name removed B.
Excellent
It was easy to make an appointment. On arrival I was immediately taken to my appointment. The Physician was friendly, thoughtful, knowledgeable. The staff, including medical assistant and radiology tech, were very good. Making my follow-up appointment was very simple. I always have a good experience with Jacksonville orthopedic Institute.
Very professional. Very efficient.
THEY ARE ALWAYS NICE.
Great atmosphere and knowledgeable physician.
It was great
Well received.
Customer Service
Very efficient check in process. Friendly staff willing to help resolve issues if needed. Doctors and medical personnel are top- notch.
Everything was well coordinated and the staff answered all my questions and were very helpful. A+ Service.
very courteous and professional.
Everyone professional and cordial. Knowledgeable MD.
Met with Dr. Graham, totally satisfied with visit, all options reviewed.
Dr. Smith and his staff are wonderful! Very prompt, informative, caring and professional..
The knowledge of the physicians and how they explain what the patient needs. I feel I can trust what they are telling me.
Excellent patient care
I REALLY appreciated having the opportunity to fill out the paperwork in advance of the Appointment. Once I got in the Office, the wait wasn’t long at all !!!
Helpful
Scheduling and appointment process very efficient; office staff was professional and friendly. Xrays done immediately and onsite. Dr. Doward was kind and really listened to me as I described my issues. He went over the xrays with me carefully and made recommendations, which included steroid injections at that visit. John Tierney, P.A., who administered the injections, was very gentle and explained exactly what would happen. I must say that they made a marked difference as early as the next day! Recommendations also included some physical therapy which I will begin next week. I feel extremely confident that JOI is going to help me with my knee and hlp pain and I look forward to a continued relationship with them.
Everything. People. DRS,. XRAYS Techs, PAs. The effective method of treatment. Everyone has always been fantastic.
Short wait time and professionalism of doctor and staff.
Dr Graham was very friendly and helpful. Jessica was also very professional and helpful.
Very professional and caring staff, from the front desk to the physician and check out desk.
Timely polite and efficient
The experienced doctors. Dr. Pujadus did a great job on my knee replacement. Just met Dr
Strindberg but he is very professional and explained everything really well. He even had an informational video and handouts about carpal tunnel.
The personnel have all been kind.
The staff at JOI is always cordial and professional. I am looking forward the having them helping me with my current issues.
Dr Young is very thorough.