Patient Testimonials
Friendly, knowledgeable and honest
Care and professionalism shown.
Great service.
competent, professional and friendly
On-time, prompt, friendly, and most importantly, effective!
Everyone was nice and friendly
Dr. Kaplan was very nice and gave great feedback, recommendations, and advice to me! The ladies who fitted me with the knee brace I needed were amazing as well and gave me all the time I needed to figure out how to put it on and how to wear it!
Very courteous staff. Dr. Steinberg is very compassionate and professional.
Demographics taken, xray taken, detailed discussion with the doctor.
Good professional reputation. Personable staff. Doctor explained injury & surgery well. Convenient location. Criticism: hold time on phone too long - 30+ minutes for both me & ER doctor. No voicemail message left b/c it said to allow a day for response - not an option since immediate answer needed for swelling b/c of broken bone..
I liked how helpful and kind everybody treated
me.
Professional Got job done
I had great care, from check in, to my appointment with Dr. Carrisquillo. I’ve only have positive experiences over 25 years at JOI.
Very personable
Friendly staff. Have usedDr. Smith for 20 years. He's the Best!
Dr Graham was quick, efficient and informative. We put a plan into place immediately
Quick call back to make appointment. Quick when I checked in and got to the back and quick on X-rays
The whole experience was great
The doctor’s staff were excellent. Friendly and knowledgeable. The doctor was informative and gave me three options to help resolve my situation. I like the fact that he addressed me by my first name…makes it more personable and I appreciated that.
Kind and professional people make you feel at ease
Caring and professional doctors and staff. Very courteous.
Efficient and caring
All the staff were very helpful and knowledgeable.
Fast, friendly professional
Quick, no wait.. clean and professional
Always very professional and courteous
Like the people
The pepole
JOI has a very professional approach and is still caring toward the patients. I have used 3 of their locations, San Marco, Baptist Clay, and Baptist South. All of the doctors are highly qualified and take the time to explain everything in a way that the patient can understand. They give you a variety of ways to work toward a solution for whatever orthopedic problem you are experiencing.
Professional with a human touch. Dr. PIcerno is a good doctor whom l highly recommend.
Very professional staff throughout yet also upbeat and caring. The system from entering the building and 1st contact with anyone is representative of my 1st statement. I would say the only drawback is the length of time between making the decision to have surgery is made to the time when surgery will take place. Also the time gap between original appointment and being advised when surgery will take place leaves patients in limbo as obviously all have other decisions to make in life especially at this time. At a time when the patients are dealing with pain, physical restrictions, concerns that just adds to the issues. However, we all do realize that unless it is urgent surgery the wait for any other surgery will involve these issues. Do want to reiterate:
VERY impressed so far!