Patient Testimonials
Professionalism, kindness, excellent staff and physicians. Always treated with respect.
Very professiomal friendly service.
Everything
Very professional yet friendly patient care. Great Doctors. Definitely my preference for orthopedic care.
The doctor was informative, thorough and helped relieve my knee pain immensely.
My issue was easily resolved with one visit and the staff was very friendly yet professional.
Wonderful front desk staff.
Fast and efficient
Easy to work with
Ability to professionally, kindly, with a smile make you comfortable when you were unavoidably 45 minutes late. And you weren’t made to linger because knowledge and sense of urgency abound. They recognize you’re important
Fast appointment schedule. No one turned down. Drs are humble & explains details to patient
Doctors and staff talk to the patients to get to know them and the patient issue/ issues.
Confidence in medical advice and treatment
Attitudes are so great all the time
Exam was thorough, options were explained and questions were answered.
Absolutely recommend Dr.Smith and his staff are hands down the best.
So far the staff has been so nice. I have had 2 people that were not.
everything
Everything
Conveniently located, efficient processing, friendly staff.
Easy access. kind staff
Staff was extremely professional. They were very accommodating, and the Surgeon Dr. Perry answered all of my questions and made me feel comfortable and welcomed.
The services are great. My problem began when I got to the front desk and was told I did not have an appointment. I had tried to make an appointment online but was denied each time. I then called in at least twice before getting a return call. at that point I was able to get an appointment, of so I thought. The young man at the front desk explained to me what had happened, I explained to him that I had driven an hour and a half to get there. He went and found his manager who was also very kind and listened to my story and was able to get me in to see the Dr. someone in your IT department needs to fix this problem of the system canceling patient's appointments without notification. Had I not been able to see the Dr. after driving that far this review would have been much different.
Everything is clean. Everyone is really friendly. My wait time was amazing.
Professional and provided excellent advice for a course of treatment
Love Dr. Von Thron. Staff very friendly and competent. Convenient location.
Good staff
The doctors and staff
On time, no waiting per-se. . . .
Very little wait in the patient room
X-rays on site very nice to have instant results and answers
Please staff all around
DOctors seem to know their stuff
All good. .
No issues

From the person who checked me in to the nurse, to the X-ray Tech and eventually Dr. Crenshaw, every JOI employee was friendly, caring and professional. Dr. Crenshaw was very thorough and took the time to listen to and answer my questions.