Patient Testimonials
The people are friendly and knowledgeable. They are able to help with any injury you have.
Dr. Sacksteder is wonderful and really cares about his patient. His staff is excellent, warm and friendly.
It was wonderful going to a specialist and not having to wait hours to get in after your appointment hurry come and gone to staff and the doctor we’re very nice and professional and explained everything any questions you had answered
JOI functions as a team and each person is an integral part contributing to the whole experience. Everyone I interacted with (receptionists, surgery scheduler, physician's assistant) was well trained, kind and attentive to my needs. I highly recommend Dr. Snyder for his expertise in shoulder replacement surgery, his detailed attention and answers to my questions, and his wisdom in providing all the post op care I needed. He understands that it takes a "village" to promote healing. He had me stay overnight in the hospital and set up In-Home Physical Therapy for two weeks. My recovery is going better than expected snd I am so grateful to the whole staff. It is a busy place and sometimes the wait is long, but it is worth it!
Service was quality and on time I enjoyed my visit.
Dr. Snyder was very professional and thorough, tentative to my needs and expectations .Christine was all over my fmla met life paper work , followed up with me the second day to submit balance of my fmla paper work to assure that everything was true and correct .The entire staff made me feel at home and as if I were their top priority from start to finish of my initial appointment. Thank you for being completely awesome!
I was impressed by Dr Keller
All personal reslly professional, waiting time pretty acceptable, the doctor pay atention to patient concern,and he explain pretty well during process, really satisface with his services.In general great experience,i will truly recomended .
The doctors
Very professional and getting direct answers that other providers did not respond
Very nice staff, Dr Solis very helpful and explained my problem and what I need to do to help solve situation,
Referred to rehab,
Care for the Patient was outstanding, very attentive and understanding. Everyone was Friendly and very helpful.
The doctor and his assistant was very good And knowledgeable about what was going on the front staff and back staff were great really like them
Dr Young is very thorough.
I was very impressed with JOI. The staff was very helpful, friendly & professional. I saw Dr. Carrasquillo, he was great! He had an awesome bedside manner. He was very friendly, knowledgeable, and took time to explain my injuries and surgery recommendations and what I should expect going forward.
JOI is a large orthopedic facility, but I was amazed how they made me feel they really cared!!
I would Definitely recommend Dr Carrasquillo and Jacksonville Orthopedic Institute.
Dr Keller is the best. He did my lower back surgery and he’s the reason I came back for my latest back issue. I would recommend him to anyone.
The doctor and the staff were all very friendly and helpful with all of our concerns regarding a knee replacement surgery. The doctor was able to answer all of the questions and concerns. I would highly recommend JOI to my friends who need to have their knee examined, before they go anywhere else.
First name removed B.
Excellent
It was easy to make an appointment. On arrival I was immediately taken to my appointment. The Physician was friendly, thoughtful, knowledgeable. The staff, including medical assistant and radiology tech, were very good. Making my follow-up appointment was very simple. I always have a good experience with Jacksonville orthopedic Institute.
Very professional. Very efficient.
THEY ARE ALWAYS NICE.
Great atmosphere and knowledgeable physician.
It was great
Well received.
Customer Service
Very efficient check in process. Friendly staff willing to help resolve issues if needed. Doctors and medical personnel are top- notch.
Everything was well coordinated and the staff answered all my questions and were very helpful. A+ Service.
very courteous and professional.
Everyone professional and cordial. Knowledgeable MD.
Right on time to see the Doctor.