Patient Testimonials
The professional, knowledgeable, and caring service provided by the medical staff.
Friendly professional people
respect for time schedules
ease of check in and check out
friendly atmosphere, very welcoming staff. Dr Graham was great and very informative. this was about the 5th time had to go see you and will always use your services.....NO ONE IN JAX IS BETTER.
Dr Smith was knowledgeable and explained the condition of my knee and treatment options. He has been accessible since answering questions
Prompt & Profesional
Cleanliness, the responsiveness of staff, and Doctors. I was very impressed with the facilities and sradd
Everyone was very polite and professional.
Wait time on appointment line was not good (20+ minutes).
The entire staff from reception, staff and Dr. Picerno were attentive and professional throughout my office visit. Dr. Picerno patiently gather my history and provided constructive feedback for the best resolution of my condition. I feel very confident that he will achieve the best possible result for my condition. Thanks
Everyone is great.
No suggestions for any improvements or changes!
Imagining right away. PT on 3rd floor and staff are pleasant.
Everything!!!
This doctor was the most gentle and informative doctor I’ve seen in a long time. He also was quick and straight to the point, answering all questions with full details.
Very organized operation. Professional staff that treated me with the utmost respect
Seen quickly. Dr. Kaplan took the time evaluating my shoulder and offered 2 courses of action. He is extremely knowledgeable and professional.
doctor was very helpful...
Very professional, on time, & a pleasure to work with. I missed Fred, but Josh was a joy to meet.
My OT Laura tells me where I am in the healing process and pushes just right.
In booking Harmony is pleasant, helpful, and kind.
Excellent staff
The day I visited you all were very busy. Yet the process was efficient and on time. The Dr spent enough time with me and gave proper consultation and explained each option thoroughly.
Wonderful service and the best Doctor
This was my first visit to JOI. Everyone (office staff, technicians, and doctor) was friendly and professional. Very efficient process from check-in to actually seeing the doctor. I felt very comfortable with the entire encounter.
First of all, the injection worked! Also, My doctor was awesome. Very knowledgeable and professional.
Friendly staff and doctor.
Very friendly and proficiently run medical office. Dr. Picerno is excellent...takes the time to listen and explain all conditions and options.
Doctor and Staff.
Excellent doctors and great staff
The personnel is very courteous and the facility is close to my home, A few more handicap parking spaces would be helpful.
Dr Snyder is awesome.
Organized, efficient, , kind staff and doctor

Very attentive and professional staff, including doctors, PA’s, nursing staff, administrative personnel. Very high quality care!