Patient Testimonials
Very Friendly, personable, experienced.
Friendly staff, compassionate, caring doctors who listen and explain all information.
All the doctors are professionals and good at their specialties.
The professionalism speed and friendliness of the whole staff is amazing. Best place for injuries
I feel like VIP every time I’ve come in to be seen. First class
once you get past the check in line and then the wait room you receive the best treatment in the Jacksonville area
I haven't had any serious services yet but when my Wife's doctor found out that I had an appointment with him a few hours later, he had me moved up so he took me next and in less than an hour x-rays were taken of my hurting shoulder, a preliminary diagnosis was made and wheels were set in motion to get an MRI. It is not just that I like JOI, I also do not want service at any hospital besides Baptist, any branch. They treated my late wife so well when she was in her last days of cancer in 1986.
Very personal and explained tings
A very short time in the waiting room.
The ability to fill out information on-line prior to coming to appointments (Although in my case, the scheduler typed in an incorrect letter in my e-mail address, so I never received the e-mail and had to fill in the "paperwork" when I arrived)
They took a conservative approach to my issue, not immediately recommending surgery.
The doctor was very informative. He was respectful of the fact that I am a snowbird, and might have to continue my treatment up North.
Overall, it was a very good experience.
Once I accomplish setting up my Baptist Portal, things should be easier.
The sign in was easy. I was taken to x=ray soon after. Then I saw the doctor.
The staff is incredible. Victoria, in scheduling, made changing my surgery date easy and her follow-up email recapsade my life easier. Thank you!
Very professional and knowledgeable.
Excellent doctors (Dr. Sparks initially and Dr. Sacksteder now), efficient staff, and convenient locations. JOI is the best!
I was able to get an appointment within a week from calling. There was no waiting time. Everyone very friendly and professional. Dr Hasting explained my problem to me and gave me options. Very satisfied
Great staff, fast check in & quality service.
Respectful, courteous, clean, friendly & knowledgeable
Very nice people and very professional.
Like Dr. C.
Knowledgeable doctors and staff
It was Great!
Everything
All of the staff was friendly and helpful. Dr. Hastings was great. Highly recommend JOI.
Great staff and Doctor.
I like that Dr Crenshaw was through with my appointment as he was able to give me an injection for my should on the day of my appointment rather than making me wait until another appointment.
Great guy, professional, with a great sense of humor, made my visit very comfortable and efficient. definitely recommend.
My provider,Doug Sessions took plenty of time assessing my situation,did not make me feel he was rushing&ordered further imaging to make a
diagnosis.Support staff efficient.
Con time and very professional!
Dr McGinley and his nurse are absolutely wonderful!!
Very professional.
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Dr Bell is a very knowledgeable & professional doctor who also has a very easy disposition that made me feel as if I were with a friend & doctor who truly cared. This was our first meeting. I left knowing that I was glad I chose to get his opinion.
My husband was so impressed with him that he made an appointment to have his already replaced (3 years ago) knee checked because he feels he went to the wrong doctor and something seems off.

Friendly staff. Knowledgeable Doctor Kambach explained his plan to give me the best possible care.