based on 1593 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service available by appointment, done in a timely manner. Service associates, respectful and helpful.
When we purchased the pontoon boat we had a problem with the throttle. The problem was rectified very quickly. The staff that handled the problem were very helpful in repair and scheduling the pick up.
You do good work, at a reasonable quoted price with no surprises.
Service needs to complete the job when started.
Call back when a customer or perspective customer calls and leaves a message within at least a day or two! Business days of course !
I was overcharged by $178. Then they said they would credit me back. I received $138 back. So I’m not impressed on how they handled charges. They also charged me the full amount for a service to my heater that doesn’t even work. Even when they told me they stopped halfway through. Apparently they just like taking my money.
Professional service and timely
Don’t need smart alick salesman to make mockery statements regarding questions and concerns about a new RV
Thanks for your excetaervice
Very happy to be a customer. Always treated very well.
Your labor rate is high
Friendly and knowledgable staff.
No pressure, knowledgeable
Very helpful!! Dave was very informative.
$900 to make sure that a new camper is clean and working properly??? And it is in the shop for weeks now for the things that aren’t working properly. I hope my pipes don’t burst because I can’t winterize it since one of the problems is the water pump.
Josh was a pleasure to work with, didn’t push anything and was very knowledgeable and responsive to my numerous emails and questions.
Kyle also made the financial process easy and was straightforward with no hidden tricks . He had everything prepared when I went to pickup the boat which sped things along.
Finally, Brandon spent a significant amount of time walking me through everything from the cover to the motor in an easy to understand way and was also very informative regarding my questions.
Thanks so much to all 3 of your employees!,
Knowledgeable and friendly employee's, easy transaction.
Responsiveness when we have a question or a problem is excellent.
Very friendly staff in the service department. The time they stated to service my coach was right on the money. Very pleased.
Very friendly and professional serves. I will definitely be using them for service in the future.
They never gave up on trying to get me a camper of what I wanted.
Prompt, Courteous and Professional.
Everyone goes above and beyond to make your experience at alpin haus great!!!! Great job Everyone!!!!
Your prices seem to be a bit higher, but I have always been very happy with your service.
We have had a couple of warranty Works done on our new Jayco and appreciate the time taken by the technicians and their professional and kind manner, as well as the hints they have given us as new new-RV owners.
Service department is absolutely horrendous. Communication is horrible. Good luck with accomplishing anything with Alpin Haus of Amsterdam.
Excellent service on short notice! Camper was winterized before the freeze came.
Great people. Sean Willard was very thorough and helpful.
Alpin Haus is by far the best place I've ever done business with
They're very helpful and knowledgeable and always willing to to go the extra mile
Excellent service by getting everything done correctly in a timely manner.