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Guest Testimonials
No wait
It’s never crowded when I go there and the service is excellent
Great customer service
The cleanliness and customer service.
Always friendly and speedy service
Not to crowded!
Great theatre
It was all good not too loud, clean love thereclining chairs
I like that the theaters are clean and comfortable. The seats are wide and recline. Popcorn is fresh and the staff is friendly.
Mondays Veterans Day $5 that's wonderful thank you everyone at the theater is very very nice thank you
Clean theater. Friendly staff, fresh popcorn, and great promotions. We love Military Mondays!!
I love that I can buy my tickets online and I didn’t even know I had points for a free popcorn
Love this location
Clean friendly environment..workers eager to help
Clean theater, friendly staff
The atmosphere , nice people working and cleanliness of the facility always seem to amaze me. This is my first choice over-all other theatre’s in San Antonio.
I enjoy the atmosphere and the awesome upgrades to all the theaters which makes it a great experience thank you.
Your staff was very helpful in helping as we purchased tickets online for the incorrect theater. A full refund was initiated and we were able to purchase new tickets for the theater we were physically located. Kudos to your staff for coming to our rescue and helping us to continue our date night!
Nice, clean building. Staff are very personable. Hot dogs are very tasty. And always plenty of parking.
The theater was not crowded. The staff friendly. Great food. Clean
Affordable prices; friendly employees
San tikis is part of our own life
Great customer service
I like that Northwest Theater is small and that being retired now I can go during the day and practically have the place to myself. I do not like the large theaters like The Palladium at all. The staff is friendly and accommodating. The snacks are perfect. Keep up the good work
It was great!
Nice theater...not super crazy like the big Casa Blanca
Hadn’t been to this theatre in years. It was very nice, clean, convenient.
I like the REWARDS POINTS. The seating and the chais are great. I like the self Service Popcorn and drinks during the weekend .
I always have a great time at Northwest. I’ve been going for years. It’s a theater of my childhood.
This past Thursday I went to see the Iron Claw.
I have medical issues which make walking difficult and carrying items is especially hard. I use a cane to walk when I have no one to assist me.
When I went to the movie, I asked the staff if they could help me take my popcorn and soda to my seat. They were more than happy to do so. They helped me walk to my seat and brought my items with me. They also told me if I needed further help to let them know.
After the movie, I flagged down another staff member who was going to clean the theater. She was more than happy to help take my items with me to the lobby and get me a popcorn refill to take home to my disabled sister.
I completely apologize for not remembering their names but to whoever was working on Thursday, January 11, 2024, thank you so much!!

Clean lobby, helpful workers, self serve drinks and popcorn. Loved the quick service for ordered food