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Guest Testimonials
The experience at the this Theatre is almost always good. The ladies restroom was extremely dirty on this visit, so much so that I went elsewhere. I reported to the management but they didn't seem too concerned. Usually after the movie ends, the ushers bring in a trash can and are standing by and ready for the clean up however at this visit they didn't. The ushers were all standing outside of the theatre and the trash can was over-flowing. No attempt was made to replace the can with a less filled one however one of the usher did thank us for coming which I thought was a nice touch.
Everyone was very professional and helpful
The service, the drinks, popcorns and it's clean plus the seats are very comfortable, it's well keep and the employees are always friendly.
In addition, Santikos always has new moives each week, also with each purchase you collect points each Time you go to Santikos Theather. I have refer faimly and friends to go to Santikos, my mother and myself go at lease twice a week we shared these events and enjoy goingto the movies
The experience overall was great. Staff was courteous and friendly. Theater was clean. Everything was fresh and no wait time for anything i ordered.
Everything
Price, atmosphere, concession combos, & movie selection.
Staff is courteous
Good prices, best rewards program, and great customer service.
Everyone is friendly and it's super close to my house 😊
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It's not expensive and it's simple. It's a theater in the area that's just right. Not super busy. They have great combos. And the staff is very helpful
This theater is older and underrated; however, it's clean, prices are great and the staff is very warm and welcoming. I love that you can self serve your drinks and put as much butter on your popcorn as your heart desires. I highly recommend this theatre.
Love love the fact that unlike Embassy (and Palladium?) Santikos hasn't (and hopefully will not) put in the terrible, terrible Coca Cola Freestyle machines. Any soda from those machines tastes like diet or worse and literally basically ruins the movie experience for me.
Also great prices ($8 primetime and $5 extravaganza) and still get the great movie experience with comfortable, clean seats and temperature is great as well.
Staff is very friendly and helpful as well!
Customer service!! We always feel welcomed at your theatre and I love the points program.
Thank you for everything you do for your customers.
Great place!
Everything is good
Great price for a matinee and current movie. Our theater (#10) was nicely clean when we arrived for the movie.
Awesome
It's always pleasant!
I like that the staff is always friendly, I like the fact that you have special needs staff working there, and prices are more reasonable than at other theaters.
I enjoyed the quick service, and abundant of parking
We have been to the movies at NW 14 for over 8 years. Our family loyalty is to your movie theatres. We are happy and pleased with the movie selection, movie theatres, sound , food, beverages and snacks. Sometimes we play the arcade games. We have seen so many great movies there on their opening weekend. Over all we do recommend your theatres to our family and friends. We talk about it or we share facebook posts. Thank you very much and keep up the. good work.
We also have our Santikos Rewards Card and we have gained and redeemed so many points. Its a great way to tell us, your customer; thank you. We appreciate it.
Very Clean
I HAVE BEEN A REGULAR FOR SOME YEARS NOW. I never had a bad experience.love THIS PLACE.
It wasn't crowded, staff is friendly and theater is clean.
Excellent customer service
It's small and never crowded.
I love the north west theater
lots of parking, restrooms are clean, employees are very nice and they help us elderly people, seats in theater are clean and the walkways are lite up so you can see.

My husband and I have been going to Northwest theater for years. The location is closest to us. The theater is great for us older movie goers. It's small easy concession reach and not all the crazy younger crowds.