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Guest Testimonials
Comfortable seating, pleasant associates, reasonable prices.
The lines were not long at the ticket booth and the theater was clean.
Cleanness and comfortable seating. Courteous staff.
After again enjoying a movie with my wife at Embassy 14, the next day realized I dropped my BILL FOLD in the movie theater room. Upon calling and inquiring with person about my loss and describing my loss and identifying myself, the person checked in lost & found and said we have it. Needless to say I was extremely happy and appreciative.
I want to thank the Santikos Embassy 14 folks in general and whoever found and turned it in and the nice professional young lady I dealt with. This could have been a disaster for me and I appreciate the folks doing the right thing. Please let all know it was very much appreciated. Thank you!
Mark Compere
The friendly staff, cost, location, free refills on drinks, free refills on large popcorn, clean restrooms, clean theaters
Everything
Clean and good food and movie pricing and selection
I always get great customer service
Very clean facility, friendly people, comfortable seating.
Atmosphere is nice. And seating area is clean and comfortable.
Courtesy and a good movie experience
Location
I like the availability of parking lot spaces, I like the service personnel attitude toward customers, I definitely enjoy the popcorn and sodas and candy for sale to go with the really comfortable seats along with the quality speakers in stereo and the cleaniness of the overall theatre. I enjoy the refills on bucket popcorn and I my discount cards for free points toward goodies at Santikos. I also enjoy the emails about new movies coming. My wife and I generally try and go once a week when possible. A very nice theatre and I would mention that Northwoods and Alamo Draft are right next door to where I go but ya'll are definitely the best overall. Bunches of At a boy's for your staff.
I like that each theater is smaller with very comfortable seats with the ability to rock.
The price of movies is very reasonable and free refills on drinks and popcorn.
Free refills is a big incentive to choose this theater to save money.
Friendly people and good popcorn
Been going there for years i guess im just used to it. I do miss my favorite games that you had there Ms. Pac-man and Galaxy🙈🙈🙈🙈
clean and accessible
There are three employees at the Enbassy 14 I now consider my friends...well, actually I'm old enough to be their father or uncle (I'd gladly claim them, too). I've provided feedback n how they interact with people before. Specifically, how they quickly convert a "Problem" to a "Challenge" and then resolve the challenge with the customer participating. I doubt that it's something that the behavior comes easily...at least not for most employees. It's difficult to train employees to acquire this skill set because there's not much to motivate them when their PC&B is literally minimal. But these three seem to be naturally gifted which energizes me in numerous ways. I do NOT have this same experience in any other theatre. I wonder why.
Location, movie selections, and good staff.
Great service and better prices between 4 pm.- 6pm.
The friendly customer service rep that handled my questions.
The theater is very clean, great customer service and very family friendly. Great variety of snacks and especially like the drink stations.
Its a good place to watch movies
My husband and I have movies dates on Friday. We always like going to the movies. Is very nice and clean. They did a great job in the entrance!
Always easier, quicker access to theaters and concessions.
its clean and works are friendly and helpful at all times
When I approached the customer services area, I was helped by an individual whom I believed was from the management team and he gladly inquired about how he could answer my questions. I didn't catch his name but he was very professional & courteous.
Staff puts customers first.
Easy and convenience.
Staff is excellent and courteous. The only thing you have to improve is on keeping the Coca Cola Icee Machines working at all times. That's the only drink I perchase there.