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Guest Testimonials
Everything! I always go to Northwoods 14. The food is always great, the staff is friendly, and I love the environment as a whole.
We like the reserved seating but our favorite is the way the seats recline.
The reclining seats and how comfortable they are along with the space that separates each seat to make it more relaxing
Great movie theatre!! Comfortable seating, good food and drinks!!
It is a comfortable movie going experience.
Santikos Embassy is one of my favorite places to go watch movies! the environment is so welcoming, always clean and very comfortable. I am also a rewards member they are great.
Customer service and it’s always clean
convenient, very up to date, professional , friendly people.
Great theater very comfortable
Comfortable seating.
The Embassy is my primary movie theater and from day one I have always been made to feel special. From the time we purchase our tickets, to the concessions and as we exit the theater everybody is super nice. And it’s always so clean!
Smooth transition purchasing tickets via mobile app. Great customer service. Prompt and rapid dining experience.
Great service
Very comfortable seating. Theatre was very clean. Temperature was comfortable. Not overly cold as it sometimes can be.
Friendly employee's, comfortable theater seats. Money goes to good cause.
Thank you Mr. Santikos
The atmosphere and freshly popped popcorn.
There’s not over crowding. The atmosphere is nice. The seats and the full bar!
The bar. The smaller, intimate theater experience. The beautiful lobby. Friendly and hard-working employees.
Love the atmosphere of the lobby and the food has always been good and portion sizes. Customer services is welcoming. Also concession workers are efficient in taking food and drink orders
Love the movie theaters so comfy and the food is amazing
The response to my report of being disappointed.
everything
Staff is always super nice, and recliner seats are the best.
I would really like to express my appreciation for Mary Ellen and Heather, during my stay. I attended a movie on the ninth, and came back today to look for my wallet. Mary Ellen was extremely hospitable at the front desk, and Heather was incredibly thorough and friendly in helping me find my wallet. I will recommend this theater too many friends. Thank you again.
Clean, comfy chairs, great selection at the concession stand. Polite employees.
Great movies and friendly staff
Friendly staff and comfort of seats in the theater
It’s always a great atmosphere. Everyone is helpful and friendly.
The products and customer service are very good.

The kiosks need a little more work, sometimes they glitch and they can't read the cards very well. The staff is always so welcoming and courteous. The managers always take care of us if at any time we have a concern. The establishment is so nice and clean all the time. The restrooms are also tip top shape. I'm so impressed. We found our little peace of heaven on Earth when we want to relax and enjoy sometime off what I love the most is the recliner seats. I'll drive the extra mile just so I can get the same experience everytime. Thanks so much for the awesome work and dedication.