- Phone: 210-496-4957
- Visit Website
Guest Testimonials
Clean, comfortable theater
Fresh popcorn and recliners.
Warm and clean.
Loved the reclining seats and the bar the most!
Cost and comfort
We absolutely love everything about Santikos especially Embassy and Bijou. The food, the bar and the seats are awesome!! I even treat myself and go alone to escape or treat myself. I am a rewards member. Love the Santikos company!!
Yesterday was one time we were very disappointed because my husband left his jacket a NorthFace $200 dollar jacket at our seat. We were at the 7:45 feature of Dark Waters @ Embassy and there were no guests on our far rear row and maybe only 5 other guests total(theater 3). He immediately went back to get his jacket while I stepped into the ladies room and he was told by 1 of the attendants that it was taken to Guest Services. He went there and the gentleman looked into a lost and found box but no jacket had been turned in.....so my husband had to go back AGAIN to theater 3 where the attendant walked with him to the complete opposite side of the theater(upper number theaters) to a “work room?” where his jacket had been taken, not to guest services as he was told first...very suspicious!
We don’t want anyone to loose their job and maybe this young man really needed a jacket -it really breaks my heart to report this, but that’s just wrong! My husband was very upset but he didn’t cause a scene or anything. He did speak with a lady maybe a manager on duty 12/11/19 pm. It was obvious the attendant was hoping to keep it. (
Everyone working was very nice and polite and smiled when greeting you. All was clean and just a great environment!
N/a
The seats. The community aspect.
Love the chairs, very comfortable
The theater staff are friendly and courteous. Everything is clean and we'll maintained. The movie was played at a good volume-not deafening.
Love the seats & the ambience
The facility and service
Tech support got me logged back in quick
Proximity comfort and staff
Friendly staff all the way around.
Everything.
Speed of reservations
Every associate I came into contact with was super friendly. The place was really nice and clean and inviting. The chairs were very comfortable and spread apart enough that I didn't feel like I was sitting on top of the person next to me. The food was reasonably priced - as far as theater food goes - and it was delicious!
Only 1 negative...The sweet young lady told me I would get a text when my food order was ready, but I never got the text. My husband had to go back out to check if it was done, and it had been for a few minutes, but we weren't notified.
Cozy environment
Great service, very attentive, welcoming
I love going to santikos. Always clean and great customer service
Clean and comfortable venue.
The app is simple to use, the employees were extremely friendly and the chairs were awesome. What's not to like?
Seats are comfortable and food at concessions is very good.
Rewards program is great except I don't get emails as I requested and I didn't get special offers on my birthday as a Rewards member.
Reserved seating. Comfortable seats. Clean theatre.
The theatres are always clean and in good condition. The staff is courteous and professional. I especially like knowing that my money is re-invested in the community. Santikos is an exemplary organization.
Clean, nice, and a great experience
What I enjoy about the Embassy, where I enjoy going to watch movies, is the atmosphere, friendliness of the staff and most importantly to me are the seats which are SO comfortable and when it is reclined there is enough space for people to walk to their seats.

great seats