Guest Testimonials

Clean and professionally run.

It's always clean, seats are roomy, plenty of showtimes to choose from

Not sure what happened, I thought I would get to another screen but I'll just put my comments here. I went to see Jurassic World today at the Palladium. I do enjoy taking my family to the movies as that's our getaway especially in the summer time. I do like that I get to choose seats in advance. Today's was not so good of an experience. The lady sitting next to me raised the arm of the chair since she needed more room to fit properly. Then she proceeded to constantly check her phone during the movie. It was very bright and my son who was sitting further down from me said "no glow please!". My daughter who was sitting next to me also commented about her phone constantly being turned on. Besides taking up room on "my side" the phone wouldn't stop. I did ask her to please stop because she also kept talking to a young man she was with. I then left the theater and brought up the situation to the ticket person. She told me all I could do was mention it to the lady. She also told me I can find someone else in a white shirt to tell since there was nothing she could do. OK I went back to the theater. After the movie and enduring more talking from this lady, I went to the customer service desk and I told him that I did notify the ticket person and all he said was that she couldn't leave her post and that I should just tell the lady something. I told him he should tell his staff to monitor the theaters just to check. He said he would let people know. Again, OK, but it shouldn't be up to the customer to rectify the situation. I paid for 4 tickets not to mention popcorn and drinks. I didn't pay to have my seat partially taken and to constantly endure the brightness and glare of someone's phone and their talking. We always go to the Palladium this was just a disappointing visit.

The theater cleanliness, advanced seating selection.

Comfortable seats and great film & experience (IMAX , Dbox, 3D, etc.)choice.

Unlimited soft drink option, chose your seat in advance, comfortable seating

Everything,Great customer service,Comfortable seating.

Very friendly and fast service.

Seating was very spacious , was the first 3D experience for my son and my nieces and they truly enjoyed it!!!

We went to see an exciting adventure movie and it's better on IMAX in 3D!

I love the cleanliness and the comfort of the theaters. I also like that we are able to buy and rake into the theatre alcoholic beverages. It all offers the comfort of your home. I recommend the Paladium to a lot of out if town guests. I work over at La Cantera mall so it is convenient and easy to send visitors to your theatre. One suggestion is that you strictly follow the PG guidelines and not sell or allow any minors in inappropriate movies including those with their parents. I witnessed at Regal theaters recently where they stopped a family from entering a eater R movie. I applaud them for taking that step. When you purchase a $10 ticket to watch a film that includes inappropriate language and violence you want to be able to enjoy it. You can not enjoy it with a child sitting in the theatre. Visible security also makes you feel safe. Other than that I love and prefer your theaters. I thoroughly enjoy The Bijou!

Santikos is just awesome. Always very clean. The staff is great.

Very nice and clean

It was easy to use. I found the movie I wanted to see and was able to buy tickets quickly and efficiently

Very helpful at the concession stand siding me with my special request. Smiling, polite, friendly staff.

Clean, comfortable, large screens

My sister is in a wheelchair and the seating for her was easy to get to and see.

Seats are comfortable and movie sound and picture are great.

Everything!

The theater is clean and well taken care off. The concessions are fresh and easy to use. The food is good - very pricey, but when I have eaten there, it has been good. I just don't make it a practice to eat there because it is too expensive.

I like everything

Always fast and curtious. And a very clean theatre.

I like the more current technology in their theaters.

The atmosphere & customer service! :)

How clean it is and the points system. Even though I had more points on the last system ... I like how every dollar spent is a point.

everything about it

Service is premium at all Santikos locations. It is a safe fun environment with many amenities to accommodate a fun afternoon or evening of entertainment. Management is visible and all areas are clean I highly recommend Santikos compared to any other similar facilities of like entertainment in San Antonio or surrounding areas.

The theatre was clean.

Picking our own seats, your wonderful staff/ticket takers. Always a pleasure!

Rewards and coke machine