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Guest Testimonials
Everything! The entire visit was an awesome experience for myself as well as my grandchildren & my sister who's recovering from a stroke. We all had a blast with the comforts just like home! Thanks Santikos Entertainment.
Great service and first class facility!
The place was clean.
Great theater seats!
The adult theater was excellent, very comfortable. We liked the all adult ambience.
Always have a wonderful experience at Palladium!!!
I like friendly good service.
I love the ability to reserve seating, the vip experience, the wonderful staff, nice bar, and my son loves ghe arcade and juicy pickles.
I really enjoyed the VIP theater. The seats were amazing! I always enjoy the popcorn and pretzel. No other theater has food like yours.
The variety of food and drink offered.
Great atmosphere!
The service was great. Children could play be for going to see the movie. Lots of food choices to choose from
Reserved seating. Top movies. Food & drink available. Elegant lobby.
Amazing! I don't like the assigned seating but it's not a deal breaker....yet. Otherwise great experience!
Everything. From the purchase of tickets the valet parking etc. etc.....
Cleanliness, food & parking!
Love the theater. Go there every week. Need more free tickets.
The reserved seating the theater itself was and is always clean and neat
The Palladium is the best theater in town. The only thing that I don't like about it is that it provides designated parking for motorcycles, but it doesn't keep cars from parking in those spots and they say that they can't do anything about it when it is brought to their attention.
Overall the best
We've always had great customer service and movie quality is always great!
Theater and lobby is always clean.
Great service, friendly, clean.
Customer service, free popcorn and drinks and clean
I like the variety of movies, theater options and food options.
My biggest complaint though was I ordered two appetizers from your cafe. It was not a busy time at all (5:00 on a Friday night). I ordered fried pickles and loaded tater tots.
3 people who ordered after me got their "meals" before mine came out...when I complained (I asked why I was waiting so long for my food when others after me had received theirs). I was told, "sorry, let me check on it." I was handed the loaded tater tots within 3-4 mins after my complaint but still waited almost 10 more minutes for the fried pickles. This tells me someone forgot to make my order until I complained. The cafe was not busy at all which is all the more frustrating for the wait I had, and again no explanation as to why there was a delay even though it was obvious. I really would have appreciated a sincere apology/explanation. I was really disappointed in what took place.
Number one is the super clean and modern facility, The theater is very inviting and my family and I feel very safe and comfortable. The customer service is always great with your staff members always being so very helpful and friendly. A great experience overall.
the girl was very pleasant and helpful with renewing my card info.
I have always liked the seating, the self-serve refreshments with free refills and the number of theaters with a variety of showings.
This theater is the best in san Antonio
Customer service is always excellent