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Guest Testimonials
Employee Madison Penwick made our visit enjoyable and memorable. Her joy and positive attitude is so contagious and refreshing to experience. She is respectful yet attentive and intuitive to patrons needs. She will be the reason we come back to Santikos Palladium!
the overall experience from consession to the personnel. However I might add that pls,don't fill the first two rows,when doing sneek peeks and pls have some who know how to control the line people are waiting in. One person tried to split the line to help flow but did very poorly.
Everything about this place is awesome
I had a top notch service from the bartender. She was very enthusiastic and promp in serving us.
I like the Palladium over all, it’s a great movie theater. The imax is great but it still have the old seats instead of the recliners. Everything else is good, the sound, the quality of the picture, the food options.
Very clean and comfortable
Always clean, and easy to purchase tickets.
I think the business is well organized and I knew exactly where to go. The one thing that felt strange was going to my auditorium, the employee simply asked, "Do you know what auditorium you are going to?" I said, "13," and I was allowed in without showing my electronic ticket as proof. I remember thinking, I could have lied about the purchasing a ticket and gotten in for free. Why are you not scanning our online tickets?
VIP seating. Server. Bar. Using glassware. Madison is always great.
Great place great staff great food and drinks
Everything!
Easy to order and clean
My experience was amazing! Andrew and Brittany at the upstairs bar were wonderful, so attentive and speedy while being extremely knowledgeable about their drinks, wines and beers. They made me want to come back again.
Guest services was very helpful with questions I had for sitting in VIP for my first time.
Brittany at the mezz bar was knowledgeable with her beer and cocktails. She gauged my flavor profile and made a unique cocktail based on what I like! Very impressed!
Just the environment
IMAX theater is really nice, great image and seating. Palladium is very clean and staff are professional. Great theater overall!
Location, reclining seats with lots of room, wide variety of food and beverages.
State of the art theater
Everything
Everything!!
Awesome staff very courteous very knowledgeable very friendly the best place I’ve been to in 10 years
Very fast concession service and auditoriums are neat
The theater itself is extremely beautiful. I came in with a few of my friends and was amazed with all the theater had to offer in terms of food and drink. We wondered upstairs to the bar and were taken care of by a really pleasant girl named Madison. She was very energetic and brought all of our energy levels up.there was another bartender who was also very pleasant named Brittany I believe. We will definitely be coming back and I hope they’ll be able to take care of us. The theater was definitely well maintained and roomy with very comfortable seats. The sound was excellent. Everything about this experience was excellent, Palladium will definitely be our theater of choice from now on. Thank you!
Awesome staff and efficient.
The bartenders, Madison and Brittany, upstairs were the absolute best! Very attentive and helpful. Definitely making this my “go to” theatre. Will be telling all my friends to go to this one. 10/10 service. 5/5 stars.
Not many people leave reviews for great customer service, however I had to leave this review. I recently was at the palladium bar in date night with my boyfriend and the two bartenders were AMazing!! One of the bartenders, Madison, really knows her way around that bar on a busy night. I’m sure it’s not always easy taking people requests but she always made sure we were taken care of and with a SMILE! She’s so sweet and professional! We will definitely be coming back and I hope Madison is there!
Very polite.
Seats are great and always pleasant employees
Love the fact that the are different food items offered. I don't like people hitting the back of my seat. I don't have that problem at palladium.

I like the IMAX!