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Guest Testimonials
Great service! Great time
The staff is always friendly and everything is clean
Everything is great. Wish the IMAX theater can upgrade the seats into a recliner.
Prefer AVX vs IMAX theatres due to seats and pricing.
Seating and customer service
The movie theater is very clean.
Location and food/beverage options.
Love the clean theater, concessions and reclining seats.
The seats. But y’all need to improve the popcorn 🍿
From ticket purchase to buying food everyone was super.
Great atmosphere, great pricing, and free refills on large drinks! So awesome!! Best seats in the theater too. Ordered the fries and was very surprised how good they were! 10/10 would recommend to anyone.
Community involvement, excellent VIP
Everything is clean and organized!
Comfy and welcoming
Great customer service, well organized, great seating / sound, and the popcorn was real good.
The only thing I would ask if it's possible to get popcorn with no salt due to people with certain illnesses.
Your staff was very friendly and courteous.
The seats are more comfortable than other Santikos theaters. Palladium also offers their Flashback Cinema in the theaters with recliners. Its clean.
The size of it and the high high class getting that it gives off....I love having drinks too
We love the movie experience at the Palladium especially went using the VIP seats and services.
Like the ease of ticket purchase, seat selection, and concessions. The recliners are great as well, no bad seat in the house.
Great service!
Love the reclining seats! And excellent customer service!
Better than Regal Cinemas
Comfortable seats, awesome sound, terrific food and drinks and a beautiful environment
Recliners
I always have a great experience when I go to Santikos theaters!
The seating and food service, bar and of course the movie
It would be nice to have popcorn delivered immediately & with butter.
Palladium is our family's favorite theatre, and I want it to keep being our favorite! Today we had an unexpected and disappointing experience during in the advertisements before the 1:25 pm Extended Cut Spider Man Far From Home. I was shocked at the terror level of two of the advertisements: Noovie about "It 2" scared even me, and was followed up by another scary ad from AT&T (a woman in love turns into a zombie). These were wildly inappropriate for a matinee showing of a Marvel movie (which mean a large portion of the audience was kids).
I strongly recommend that you more closely match the advertisements to the probably audience. These were ads for a horror movie audience! I think horror aficionados are more likely to tolerate a "tame" ad than these kids are able to tolerate the scary ones. At bedtime tonight I had one kid in tears because he thought "It" was coming.
Sincerely,
Name removed

The theater was clean and the service was excellent and quick.