Client Testimonials

Caster the technician was very thorough and meticulous in his job.
He shared the pictures of before and after and it was not a pretty site, however the cleaning process and the anti microbial spray we felt was needed due to that extra peace of mind!

Thanks Caster to a professional job! We will use Zerorez again

Everything - and thank you for the Christmas surprise.

May God bless Shawn Stevens and each of you as well

Merry Christmas!

They do a great job every time!

I am a repeat customer or many reasons. This time my technician was Castor. He was over and above fantastic. Your team is always professional, knowledgeable , timely, respectful, polite, courteous, interpersonal, and concise. Exceptional service with a matching price. Thorough treatment. Here are several of my favorite attributes about the ZeroRez process: completed in record time (and by no means due to cutting corners), everything is portable and from the truck (no hoses running through my home , no outside doors having to stay open, no using my sinks), the noise is minimal ( love this!), ingredients are non toxic/ environmental and pet friendly, there’s no odor/ fragrance afterwards, can walk on carpets straight away (typically I wait several hours to make sure, but a jic I’d need to is always nice), and the cherry ion top is that you’re payment process is paperless- so checkout is a breeze, a link gets sent and payment is complete via phone. Your company is up to date with technology and in so many others ways. Thank you for staying ahead of the pack, standing out against the rest, and for leading the industry with your innovations. I’m a lifelong Groupie & will be providing free marketing to my circles. Please acknowledge Castor and put this feedback towards his annual review. :)

Gray was great. He measured and identified the types of my carpets, had me confirm the cost, and got to work. Everything looks great!

Always very friendly and professional

Professional, on time and explains the process clearly.

Friendly and competent.

Friendly and hard working. We have Zerorez come out once a quarter and are never disappointed with the results.

Great job, friendly and courteous employee

The main thing that I appreciated with the carpet cleaning was that there was very little water running on the floor. The carpet was dry right after pretty much dry. I’m sorry Wright after the guy clean my stairs. And the carpet came out super clean. it was really neat.

Customer service was excellent

Fast Friendly and fair price

Easy to schedule, their process is clean and efficient. My rug looks great and William was professional and personal. Highly recommend.

The products work very well and dry quickly.
Our service person was excellent and addressed our specific concerns before he began cleaning. He made sure everything was cleaned thoroughly. Great service!

Reasonable price,prompt and the carpet dries quickly.

On time; decent value for the job. Technicians always pleasant.

The technicians are professional and do a good job.

Your service technicians seem to know what they’re doing and they’re friendly.

Looks good

The technician was very good and did an excellent job.

Zeroez’s products and services are great. Their carpet and rug cleaning are top notch. This is the 7th year of using them and I haven’t been disappointed. Technician William Rodriguez is the best. He worked on some really difficult stains and got them out. I highly recommend using Zeroez to clean your carpets, rugs, and air ducts.

Grey arrived on time, let me know ahead of time when he would be at my home, did a fantastic job, and answered all of my questions. He said that Zerorez uses especially treated spring water instead of soap so that no residue is left in the carpet, an amazing difference. I was very pleased with this service.

The woman who cleaned our carpet did a great job. She was efficient and pleasant. Best carpet cleaning out of several NY this company. We like that no chemicals are used.

Duh…no residue!
The technicians are always exceptionally nice and the results are good.

I have been using them for years because they do not use chemicals. They always look new afterwards. Fast response and service date Highly recommend this company.

Thank you for coming back and re-doing what needed touched up from the first time. Everything looks great and we appreciate your service. Scheduling was easy and friendly also. We will use you again next time we need it. Thank you!

Reasonable, smooth process, Joel is excellent!

Thorough and timely

Great service techs on a wonderful product. Old method used for years at previous residence always seemed to get dirty quickly and pile flattened. My carpets dry quickly after cleaning making getting house back and running easy.