based on 9632 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quantity of classes and teachers
Friendly welcome, spacious and clean changing rooms, large waiting area.
Nora's classes are amazing!
Amazing teachers and amazing atmosphere!
The teachers and environment
Staff could improve on friendliness when welcoming new visitors - when I said it was my first visit, it would've been great to be shown around the studio & told how everything works.
Great teachers!
Lovely studio
I created an account and the log in was not possible.
Then I tried to create another account which I could log in through. Afterwards I sent request on 6th of February to cancel the second account.
Afterwards I went in person to Redfern office and told them I want to make payment for my account for the first one as I thought the second account is cancelled because I requested a cancellation. In person I paid for the first account. However, I could not log in still.
Finally someone from your team said I can log in with the second account. Then sort of blamed me for having two accounts? The problem is your system and not me.
While I could not log in, I reserved classes in person. Then after being able to log in I reserved classes online. Recently I was charged for a class on 9th February that I never booked. In fact on 9th February I could not even log in the system.
I want my money back immediately. I feel extremely sad about this situation.
I love the diversity in teaching styles and variety in classes. The classroom atmosphere immediately helps me wind down and focus in on the practice. The instructors are amazing-the classes are both challenging & rejuvenating.
As I fell pregnant after I joined BML I really liked the fact that they had pre natal yoga classes and as a pregnant lady, I felt safe and in the right hands.
I especially cannot give enough praise to Karla who teaches pilates. I have been practicing pilates for a few years now and wanted to continue through pregnancy. Karla is such an amazing teacher and coached me through each class for majority of my pregnancy, always making me feel welcome and not isolated in classes and always modifying the class for me so I could keep attending.
She is an amazing teacher and I will be trying my best to come back soon after bub to her morning classes.
Beautiful studio and great instructors
The yoga teacher should demonstrate all the positions when we first do them - instead she was telling us what to do and a lot of people seemed lost. Otherwise it was a great atmosphere.
Love it.. great facilities ..lots of classes, spa like studios... have been out of the country and it’s always consistent, reliable, great new teachers, easy to come in and out of.. thank you to the girls who let me in to the class and pay one day later, as I discovered my wallet was missing. Much appreciated!!
Great atmosphere. Good quality mats. Really like vicky smart’s classes.
All good, a most enjoyable venue for practice and the instructors are very knowledgeable and friendly. Thank you.
Studio is beautiful and the yoga instructor, Vicki Smart, was amazing!
Great change rooms and I loved the reformer Pilates it was great!
Skilled teachers, clean yoga room and wide range of class times.
The experienced teachers delivering amazing high quality classes that leave you feeling balanced.
The karma yoga opportunity
The variety of workshops and trainings!
The tea and the way the space is set up
The heated rooms
Would be amazing to have more yin class time slots though :)
Good reformer pilates classes at great location in Surry Hills
I love the big yoga room with a view of the park
Friendly, professional, calm and family like.
clean studio, clean bathrooms, nice staff, yoga studio was spacious
Excellent venue and teachers
love the studio and teachers
Easy to book and cancel if need be.
Great instructors.
Convenient hours for people working 9-5 Mon-Fri.
Nothing to note at this point as I have only been twice but I am enjoying the studio, classes and the friendly instructors.
The quality of the teachers particularly Chelsea, Alice, Mateja, Narelle and Paula!
Variety of classes
Price
The lovely Potts Point studio
Great studio, great classes, great vibe. I love this place! My only suggestions for improvement is that it would be very useful would be to have ironing board in the change rooms and to make the benches in the change rooms bigger to make it easier to get changed.
Surry Hills studio is lovely but too crowded. Potts Point is my favorite studio and has great sized classes.