What our clients think of us!

Josh was on time
Fully explained services and cost
Cooperative in my choices of what to clean
Pleasant, friendly, courteous, cleaned up after himself ,
and most importantly, did a great job.

Thanks. See you next year.

PROMPT CUSTOMER SERVICE
KNOWING THERE IS NO SOAP
LOOK AND FEEL OF CARPET WHEN DRY

Did a fine job. Very professional.

prompt and friendly

My carpets are really clean. This time they were a little wetter than usual, but still a good job. I wouldn't have anyone else clean them.

Thank you for showing up on time and doing a great job!

First you did not show up at the designated time.

second I moved every piece of furniture out of the rooms except one chair in the middle of the bed room. My wife asked him to move and clean under.
it did not happen.

It didn’t feel like it was left clean

You need a better extraction of the water used to clean the carpets. Mine were damp for a full 24 hours.

I was very happy with the service that Josh Jones provided. I had all of the carpets and the tile done. In the short amount of time it took to do all of that, they were very well done. I was watching kids at the time, so I appreciated having it done in a 3 to 4 hr span. That was great! I would recommend ZeroRez to anyone.

I have to tell you how HAPPY I am with my carpets! I don't think they were EVER cleaned when I moved in and I couldn't take how ugly the carpets were anymore... I had heard and read good things about Zerorez and boy were the reviews right! We were warned that they might not be able to get several of the stains out and I was more than aware of that before I even called them... Let me just say they exceeded my expectations - I still have stains... but again that's not their fault! Those stains were there a long time! But what they did do was so impressive... the stains I thought would not come out came out amazingly! I had my entire living room done, stairs, Master Bedroom and then a small hallway... And I LOVE how clean it all looks! They came out and did an estimate and stuck with their estimate (unlike other companies) they change prices when they show up to do the job! _ I highly recommend Zerorez for a professional, clean carpet and their prices are amazing!!

Quality of work

Extremely professional from staying in touch between scheduling and arrival as well as the technician performing efficiently and professionally.

We couldn’t be more satisfied.

Na

There were a couple of high traffic areas on our carpet - in front of couch, entry to living room. The technician didn't seem very willing to really work those areas hard, even though they were very small. They remained dirty, and he only went over them twice even though he knew it was a high priority. He indicated that all the dirt was gone and the only reason that they still looked dirty is because the carpet fibers were damaged. These spots were not from stains or spills, just the ground in dirt that builds up in front of couches and traffic areas. So the largely unchanged dirty spots were dismissed as a fiber damage issue (even though the carpet is really in good shape), and not a dirt issue. You had been recommended by a family member from another city who has had ZeroRez before and said you guys are amazing. He was there, and afterward he said he would never recommend to anyone in St. George if that is how the jobs were going to be handled. After your guy left we went to the store and bought cleaners and cleaned the spots ourselves. And it is dramatically better. Disappointing that the carpet experts were so quick to dismiss and give up an a couple of soiled areas. Those areas were the primary reason for the service in the first place.

Brian, the technician, was efficient, thorough and on task. The results are great. Several long standing stains have been removed. The carpet dried in a decent amount of time.

There are visible dirty spots on my couch. The clean parts make the dirty parts more visible. Before at least it was uniform.

Left my home spells fresh and my carpets soft!! Love how quick the floors dried after. 😊

Did not clean carpets to my satisfaction had to call another carpet cleaner Atlas and they removed the stains

The product works great with stains and traffic area discoloration removed. We have used your service previously with the same great results. Our service rep, Ian, was friendly, explained the process and actual cleaning was completed in a very professional manner.

The carpets were cleaned very well for the most part!
One things you might consider doing differently:
1. Many carpet cleaning businesses whose prices are comparable to yours offer vacuuming first.
Also, there were a few spots that still had stains on them when The carpet actually dried. I will call about this and see if I can get someone to come out and work on those spots again.

Great customer service. Thorough job!

I was very impressed with the phone call prior to arrival and then the way the carpet looks after it dried. I believe Zerorez has a good product. I will definitely call them again. Thank you for your excellent care of my carpet.

Our carpet cleaning technician was friendly and fast. The carpet came out really clean and dried pretty fast. I like that there are no chemicals used to protect my cats.

Service person is knowledgeable and conscientious. I like that no detergents are used.

Our technician was very knowledgeable and thourough explaining everything to me. My carpets look brand new again!!

After ironing out a couple of small kinks in the beginning of our business/client relationship, I was lucky to have Ian clean my tile & grout. He was friendly, thorough, and knowledgeable. He also provided me with additional info that was helpful. The job looks great! Thank you !!!!

Nice job cleaning the carpets. Very dependable and reliable. Nice friendly staff and it was very useful to schedule online.

We love Zerorez!! Our carpets look old and used when they come, but when they are done, they look brand new again. We won’t use anyone else. Seriously. Call them.

Explanation of process, friendly, products used , carpets look bright and clean