Member Testimonials
The gym is spacious and clean and there’s never a long wait for any of the equipment. The staff is helpful and friendly and everyone is welcoming. Caro is a fantastic personal trainer, so if you’re if you’re looking for someone to help you craft a fitness plan, I highly recommend her.
The smaller venue is less crowded than the main Peak, good for an efficient workout. But the primary reason I recommend West Bank Peak is the staff, particularly Carley Knudson. Everyone is upbeat, courteous and professional, which I believe speaks to Carley’s leadership and skills as the facility manager. . She’s also an awesome personal trainer!
Very roomy , nice equipment and nice helpful staff 👍
Staff, and quality of equipment
The ladies room is so much cleaner and it is nice to see a women consistently in the bathroom ensuring it reminds tidy and clean!! Thank you!!
Availability and the facilities are very good
Facilities are clean, staff is friendly
Koko program. Friendly staff.
Cost and number of classes offered
I love the facility and the trainers
Very great
Clean Gym and Staff is helpful and friendly with a smile on their face and positive energy.
Friendly staff. Clean
Beautiful gym, lots of equipment and class offerings, each staff member has been friendly when interacted with
clean, lots of classes and plenty of machines.
Justin DeClerk helped me get the best out of my gym membership.
Thanks
The people who work there are friendly and helpful. They offer a lot of classes and there are sufficient weights and cardio machines.
Joined again after 5 years living somewhere else. Love seeing familiar faces from back in the day still working there. I love the 24 hr access and it just feels like home
I like the Classes and the equipment. Its convenient for me. My Insurance covers membership.
The only thing i recommend is that there be trainers on the floor every so often in case someone needs help with weights.
Otherwise I have no problems with it.
It Would be better if U increase the AC it's too warm in the GYM!
I really like the facilities. The Sauna, pool, and hot tub are all very nice. I also enjoy the very friendly front desk staff.
The gym size - not too big, not too small. Equipment is well-maintained. Friendly staff.
friendly, knowledgeable staff, convenient location and hours
Facilities had everything you can need/want from your exercise workout. It was clean and well organized. The staff was very friendly and helpful.
Shower Mats would be really nice
You can come in get your excercising done & go about your business.
The Staff is very nice.
I don't have a problem.
The heavy bags. They are the only workout I do.
Great fitness classes/instructors. Clean locker room & showers.
Excellent facilities, kind staff. Keep doing exactly what you’re doing and we’re customers for life.

The Fitness Factory always always number one to me friends and family. The workers are kind and friendly. The place is very excited to see you all time. The equipment are strong and safe. I always recommend them to anyone who needs help. Thanks by First name removed Sampson Afriyie Fontomfrom. The CEO AFRICAN FRIENDS OF UNITED STATES INC.