Member Testimonials
Friendly staff. Great classes
Anything you need to keep fit
Fitness Factory JC is remarkable. The facility is always clean and tidy, and all the workers are polite and happy to be at work. Even though I've never worked with a trainer in the gym, I watch them work with others. Dominick is excels and goes above and beyond with his clients. He is generally excited and displays vast training knowledge with weights, body weight, and cardio.
The personal connection they make with everyone who walks through their door!! Phil and Lisa are amazing humans who really take the time to engage with you!
The personal training we are receiving is A+++++
The gym and equipment are well maintained and immaculate! Could not ask for anything more perfect!!
Really nice pool and the club is nice and clean
It is clean and the staff is friendly.
I like everything about it. The fact that you’re open 24 hours is a big plus for me.
I love that I can access the Northville club along with Novi and West Bloomfield. I enjoy the machines at Northville, as they are new and clean. Although not as big as Novi PH, Northville is cozy and does not feel too congested. The showers and locker rooms are very clean and welcoming. I do wish the towel service did not cost an extra $10/month; I feel this should be offered to all patrons. Also, I wish there were more classes at Northville, especially kickboxing!
Everyone that works there is very friendly
Clean..staff very nice
Friendly staff , clean facility. Equipment is awsome.
I like that the gym is newer, small, and clean. It is usually not too busy either.
Plenty of equipment, clean and friendly helpful staff.
I absolutely love this gym. The staff is great, the facility is clean, and the people that come are really nice and easy to talk to
Equipment is new, gym is always clean, staff is friendly.
Everyone is nice and friendly.
Size and location.
The amenities and the amenities coming in near future. Place is clean and efficient, really like the gym!
Everything!!!
super attentive, patient and the gym vibe is wonderful.
It’s very good and I very appreciate it
Hours of availability. Cleanliness. Range of equipment. Great staff.
Friendly environment and a great team on staff.
Close to home.
Friendly employees.
Very clean and a great layout .
Love this gym. The staff and managers are all very friendly!
Club Metro is an awesome gym..if I had a complaint it would be weekend hours..7 am is a late start for sat n sun mornings. I think 6 am is a more reasonable start time for exercise ..I go 7 days a week @6-8am.
Facility is always clean, stocked with cleaning supplies, and the staff is friendly.
The classes, location and equipment
Yesterday I just had my first session with personal trainer Julian It was amazing, he gets 5 stars!
I had quit going to the gym during COVID and faced some health issues so just now I joined it back!
Your staff is great, friendly and helpful.
I would highly recommend you try it out!
Bobbi Boe

Great experience so far. So many machines and very clean