Member Testimonials
Very well organized facility. The equipment is new and generally in nice condition. The staff including Charlie and Danielle are welcoming and most helpful.
Great classes with great instructors.
Friendly staff, well equipped.
Clean and has a variety of equipment to choose from.
The staff is friendly and there are so many things to do there. Also my visit with my trainer Jacque was excellent and motivating.
Everything!
Great people!
I like the Senior classes. Maryann Bross does a great job helping me with my balance and mobility.
The women’s only section
Friendly staff and great facility. Sometimes it can take a little long to get equipment fixed but understand these things happen.
The people who teach classes are so pleasant. They make you want to go to gym with their spunky personalities.
Very clean great machines and staff is friendly!
I enjoy, and benefit from, my sessions with Paula Malluso at the Fitness Factory.
Everyone is cool. Staff even better. With the expansion it will exceed expectations.
Quiet, friendly staff, clean facilities.
The staff at this Jersey City location is very knowledgeable and always ready to assist
Attentive and knowledgable staff. Good mix of full body workouts that push you to the limits and still make it fun.
The people that work there and that go there are amazing
The place is accessible to my home. Friendly service at night.
1. I would like to see more machine for leg exercise for quad and squad. Place can certainly use a machine for leg press Heck Squad Combination. There used to be one in the gym and then they never brought it back.
2. There is not one good shoulder machine where free weights can be added to the side. I prefer Free weights rather than cable machines. There is plenty of room to have these 2 machines there.
3. Treadmill can use a little bit more upgrade.
Clean gym
Plenty of equipment so don't need to wait
Nice employees
Clean and brightly lit facility, great equipment, friendly staff. What's not to like?
This is a club where you really get a Bang for your Buck! Both free weights and machines, a great lap pool, sauna, showers and private locker rooms. Personal trainers, tanning rooms and a great juice bar! I’ve been a member for over 10 years and I’m impressed that they keep upgrading and updating their facilities!
Great place, but let's stop moving equipment around every 3 days. There are other ways to make your mark!
Easy, simple, self-directed, low-pressure
Always very clean all staff very professional classes in time and how decorations for holidays nice thank you
everything
Clean atmosphere
Like the classes offered and the on demand virtual classes. The sauna is a plus.
Leah's classes and the new yoga teacher on Friday evening.
The class room needs better up keep. There is a lot of dust/hair on the floor.

Staff and cleanliness