based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Price was higher than anticipated
Friendly service tech...very knowledgeable and honest
Missed my appointment time and never called me to explain the reason why.
I have not received the quote from the person that came out last Friday for my deck job.
I just need to make my decision
Had a guy come out for an estimate. A really high ball park number was thrown out and when I asked for details on what exactly that entailed regarding materials and level of finish with the thought of self-performing some work, he said he would have to talk to his boss and get back to me. I've never heard back from anyone.
Hi,
I appreciate you coming out to see the potential project, it was a little more than we intended to spend and we are going to wait to have them replaced
Thanks again
The gentleman that came out to give us an estimate was very nice and professional.
Really to early to say, waiting on my first estimate
Prior to the visit of giving me an estimate I specifically stated that I only needed one shutter up and a few other shutters to be secured. I was given a $900.00 estimate. For one shutter to be up.
You sent a competent and knowledgeable representative to do an estimate on our needed repairs.
After scheduling an appointment with us to give us an estimate, no one ever came nor did anyone call to cancel or reschedule.
Price but I also need to coordinate with neighbor and homeowners association.
I wasn't ready to spend that kind of money. I'll do the repair work myself.
First name removed
Glen was very professional and knowledgeable about the deck products. He thoroughly responded to all ny questions. I enjoyed his ability to beat 2 prior deck quotes and I choose to go with Beltway Builders.
No discription of Material, etc . Price was very High and not competitive!
I would have liked to have more day on the selection of finishes being put in our house.
PAST PERFORMANCE
Terrible customer service from the contractor.
Over priced
Sales rep very knowledgeable. Pointed out many problems with our gutters that the other companies did not point out.
Outstanding sales person.
The work was done quickly and the price was reasonable. I will refer others to your company.
The lady that evaluated our pier was prompt & understood our project. Awaiting the estimate.
Have decided to place this project on hold at this time.
Thank you,
Technician wasn’t pleasant . Pricing was rediculous .
There was a phone call before arrival.
He explained everything he was going to do to solve my problem.
And he was very professional and knowledgeable.
Only met the estimator. Haven't received any estimates as of yet.
Professionalism and communication.
Everything the guy stop taking notes n called office 4 times...didnt take all measurements gave me a price and ask if I wanna sign .....like sign what for what size what lol ...the funniest thing I ever saw...I wouldnt even know what I'm getting for 37000 if I had signed a paper lol