based on 7314 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
too pricey with no discounts for srs on fixed income
For one thing the price to complete job was over priced.
The knowledge of customer representative of the roof, roof process.
The prompt response to my emails.
Great information. They readily understood what we were asking for and how to complete it.
Their honesty and providing me with options that were within my budget. I also felt knowledgable and comfortable as to the work that would be done (and needed to be done) to replace my windows after the representative left.
I still haven't gotten an estimate to remove the asbestos and it has been a full week since the visit.
Poor communication. I get quick service when money is being collected. After that, I have heard from noone. Too much uncertainty. I really thought my service was going to be great. But it seems my job is not on the high priority list. Very disappointed so far. I hope things improve, and my opinion changes.
I do like the design of the product, and am still considering it.
Detailed written quote and friendly rep who came out to my house.
Too expensive
My project will begin on January 16th. I'll let you know afterwards, but so far the Project Manager DaVaughn has offered several options to fit my budget and I appreciate that.
The person did not measure anything. I told him the measurements.
Was supposed to send the estimate the same evening (July 2nd) or next morning. Nothing yet. Today is July 4th.
Estimate went fast and over in 10 min.The guy gave me a ball park estimate for the entire project for an 8 x 12 deck which you guys know that's too steep and too overpriced. This is just a very simple deck that looks like a box with 14 steps using pressure treated wood no fancy design.I have a terrible experience with your company also the guy came 1:30 minutes early and i wasn't home which my wife have to give me a call.No card or written estimate given .
Estimate for work requested was extremely high.
Your prices are too high. Also you're first e mail was addressed to Russ Stone and he has been DEAD for 5 years
Highway robbery
They were thorough explaining my issue and gave me a realistic expectation on the receipt of my quote. They were also very punctual.
Yes, I still haven’t gotten my estimate yet.
The contractor arrived on time.
Very professional and friendly.
I haven’t received the estimate.
Received quote. Not competitive. Very nice salesman though.
Seems odd to get a survey when I haven't even gotten the quote. Still waiting...
Very professional company. Unstands codes via builders of decks. Not sell made at this point. still getting quotes from others.
the range of expertise and the prompt response
Price.
Price was almost 4 times highe than the company that installed my awning.
More costly than I expected!
Price quote out of sight
once again you were more than the competition