based on 7314 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Supposed to get estimate. Cancelled because your guy was running late last week and said he would call us this week to come out. Haven't heard from him. Sent you an email-no responses all around.
Responded too late for my emergency issue
Depth of knowledge and perception of requirement
Price is way over the top. The work I wanted is about $1,500. Posts in spoil not concrete
I appreciate the level of responsiveness
Job estimate is too high compare to competitors quotes (almost triple what other are charging).
I have had nothing but trouble ever since I brought my roof I would not recommend this company
Everyone very nice but the cost did not fit my budget.
Your project manager was very professional unfortunately I can't afford your service.
I apologize for my lack of patience with the person who came out to take care of the rain water getting into a tiny area in our basement. We wanted it taken care of every much like in this video: https://www.youtube.com/watch?v=JnbtbUmdXjc
Instead, I heard a complicated, "it will cost a fortune presentation" that completely went over my head. I immediately realized the excavator, as me said he was, did not realized this 'Do It Yourself Job' was not looked at that way.
My husband and my health challenges right now hinders doing it ourselves. We thought that Beltway Builders would send handyman people out to help with a few things (we have a list) without all the sales tactics we can do without and is completely unnecessary.
With more than fifty years owning a few houses, I never heard such a classic piece of needless and time consuming presentation.
I need some other work done... If Beltway cannot send handyman assistance without the fear tactics and embellishment of work and price, please let me know. I do not want to go through this again. Not for something so simply. Thank you.
Just need some time to reflect on the cost and how to come up with the difference .
The gentleman that came showed up with a woman and dog in the passenger side. Very unprofessional to begin with. Then he had to be asked to put on his mask before entering my home and removed it from his face when he started talking about the quote. Visit was brief because I didn’t want anyone in my home without a mask during Covid.
Joe went to the wrong house, then seemed to struggle with what work we wanted done. Did not enter our crawl space to measure or see conditions of rotten wood. The quote we received could possibly be on the cheaper side of future quotes, but knowledge has a value.
Thorough estimate with questions answered to my satisfaction. The sales representative was attentive, friendly and I was able to review the paperwork without any immediate pressure.
Dave Friia's professionalism was outstanding and he made the initial process very easy for me. I'm looking forward to dealing with him during the duration of my project.
Yes, the price. Your price is way too high. You need to cut it.
the person who came to our house, Bill, just didn't seem knowledgeable or even interested in our goals for our project. Very unimpressive.
Extremely expensive
DeVaughn was very professional, knowledgeable, compassionate and engaging. He gave several options and wanted to ensure we got the best option for our needs. He was very pleasant and very patient.
I would definitely recommend your company to my colleague because of his personification and character.
You should be proud to have a rep who is representing your company with integrity and excellence.
Pricing was high
The price was out of my range, I’ll just have to wait a little longer
Did not use the services.
Waaaaaaay too expansive
Very professional.
Nothing at this time
I need a partial ceiling replacement - not a full one
YOUR PRICES ARE VERY HIGH---YOUR SALESMAN WAS VERY NICE--I WORKED FOR
ROOFING SUPPLY COMPANY AND FEEL THAT AFTER SUBTRACTING YOUR SUPPLIES
YOUR COST PER SQUARE IS FAR HIGHER THAN YOU CAN POSSIBLY JUSTIFY
Still getting quotes. Price could be an issue. Last quote will be on July 16.
$15,000 over other estimates for EXACT material and labor. INSANE and unfair to vulnerable people who don’t spend time getting prices!
No. Just more expensive.