based on 7354 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The person was professional and nice. Your services are too expensive for my budget.
Your salesman was very good. He did his job and then explained the system to me and didn't
waste a lot of time. Gave me the bid for new gutters and left me to decide who I would employ
to do my house.
Very good customer service and professional with answering all my questions.
Very high estimate !
Yea the contractor came out and gave me a price of 35000 without measuring anything .. we picking out anything.. that is not good and I will not be referring your company to anyone
Quick easy and convenient
Quick response. Flexibility. Versatility.
Good knowledge of job and experience.
I will be reaching out to Howard today regarding a date for the project.
No, the product and salesman is great, it's just a cost issue.
Everything, they are great, products and customer services
The cost estimate was higher than expected.
Joshua is a terrific representative.
Price of the shutters was excessive for 9 pair.
The price was the highest among four bids.
Beltway $5,923
Bid 2 $5,500
Bid 3 $4,975
Bid 4 $3.700
Estimate provided was unreasonable
The price was to high for the job we were doing & the rep could not keep his mask to stay covering his nose while we spoke to him
Quote was double that of other contractors with no breakdown (Parts/Labor). The associate wasn't even willing to have a conversation about how he arrived at his price or the type/quality of door you would install. The professionals (Pella) were $1000 under your quote for a better door.
Great professionalism. Great team/staff with technical knowledge and awesome customer service. Book them for.your next home improvement project!
customer experience has been good. appreciate that the people we have worked with so far.
The quote that was provided was more than triple what Other places quoted
Gave a price with no details. You get more from a car salesman. Very disappointed.
Estimate was 3x other estimators and they didn't have any knowledge of what needed to be done - not sure how they knew what estimate would be and why.
Howard was prompt, friendly, knowledgeable, and patient. He explained clearly the work that needs to be done, the cost, timeline, and follow up plan. We look forward to working with Beltway Builders, Inc.
They've been pretty responsive and haven't tried to push unnecessarily radical solutions on me.
Nothing at this point.
Experience
The representative that came to my home was very knowledgeable and professional
Way, way, way too aggressive. Within 5 minutes of requesting contact for a bid, I received a phone call every 10 minutes for several hours.
After I spoke with someone, I continued to receive multiple phone calls the remainder of the day. You essentially spammed my phone.
One call will suffice. If a person does not answer their phone during the standard work day--it's because they're working.
This level of aggression bordered on harassment and I will NOT recommend this company to anyone or proceed any further with my request for a bid.
In order to get the estimate, I was told someone more familiar with the type of work that was required would need to come out to conduct an investigation for a fee of $550. The fee would be applied to the work (if I chose to proceed).
I don't have an issue paying a fee for the investigation. But considering the fairly limited scope of the work, $550 is unreasonable.