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based on 18475 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Johnny was friendly and thorough, did a great job. Whatever he sprayed to pretreat smelled really good!
The technician was very friendly and quick.
Everything both looked clean and smelled cleaned. The technician was very professional and helpful. He pointed out some problem areas but did not strong arm us in any way to purchase anything additional although we did go ahead and have the entire areas protected. We will definitely use zerorez again and recommend it to anyone who is in need of carpet cleaning service.
Professional technician, good cleaning without toxic chemicals. Very fast service and fast dry time.
Patrick our technician did a nice job. I was though disappointed when the day of my cleaning half an hour before they could arrive, I was asked to take an evening time slot or the next day. I had taken the day off and was not pleased to then have them come three hours later. First time I had used you I will think again before I call for my next cleaning.
The service was great, and the finished product is exactly what the said it would be no residue left behind.
Informative and thorough guy cleaning carpet
Zach is great! Always does an amazing job on the carpets and answers all my questions
Great looking carpets after Zach cleaned them. They look great and smell wonderful!! He is professional, friendly and pays attention to detail
The pricing online does not allow you to choose area rug as an option. So, I figured 3 rooms would be the best comparison. Well, my 1 large area rug and 2 small and 1 very small were $200 vs $139-the cost of 3 rooms. Doesn't really make sence to me. I just think it was a waste for my carpets to look and feel the same after he was done.
Professional service, punctual, kept us informed
The gentlemen the game showed a lot of professionalism in the way he spoke and did things
No residue left in carpet once dry. Tech was friendly and very informative.
The tech was super he done a very good job. I would recommend him highly. As a matter of fact I have. I always used langenwalter but not anymore.
Chemical free, pleasant smell, quick service and dry time, effective cleaning
Safe and effective!
THE THOROUGHNESS AND COURTESY OF THE TECHNICIAN THAT CLEANED OUR CARPET. HE DID AN EXCEPTIONAL JOB FOR US. THE CARPETING LOOKS SO MUCH BETTER NOW. THE NAME OF OUR TECHNICIAN WAS ZACK GRIFFITH. HE IS A GREAT ASSET TO YOUR COMPANY! THANK YOU SO MUCH. WE WILL BE USING YOUR SERVICES NEXT TIME WE HAVE A NEED.
The young man that cleaned my carpets did a wonderful job. He was Polite and courteous. Took his time on my home and make sure I was completely satisfied with his work before leaving.
Professional, time conciliation, thourough, knowledgeable, courteous, kid and pet friendly product
Patrick was an excellent technician!
Faster dryingtime
No chemicals, carpets looked good after cleaning
The two times I have used Zerorez the technicians have been very knowledgable, professional, friendly and professional. I am very pleased with the results!
Your hose left marks on my hardwood floors. I believe it was the solution that was on the hose after being dragged from the carpeg
My carpets are actually a bit crunchy.
Parts of the grout lines did not come clean. Zack needed to to spend money time on it or use a different product to clean it with.
The job was done quickly and left he carpet looking great
Very responsive and helpful! and FAST
The cleaning tech seemed knowledgeable about the service and he did a great job!
The fact that my grandkids can play on the floor and I don't have to worry about the chemicals. Our guy was great also, and my carpet looks better than it ever has after getting them cleaned.