What our clients think of us!

Service & pricing.

Great service and great care!

Perfection

Zerorez has been a great service to our business and my boss's home for years

The young man who did work at my house, Tevin, started by asking if there were any areas that needed special attention and he made sure that those were tended to. Good job.

my carpets look so nice fresh and clean and tbe lady yhat did the work was very pleasant and friendly

My appointment was from 8-11, and working from home I moved all my conference calls to the afternoon to be available and limit disruptions on a video call. I received no call and no notification that my window had changed. After I inquired on the missed appointment, a rep was there within the hour. I had to pause my video conference during a performance management discussion and then hop back on. The front door was left open without telling me in advance (knowing we had dogs) and on the next call had to leave a meeting with my boss as my three dogs got out. I was unaware the door needed to be opened otherwise I would've been happy to put them away. Because of the missed appointment, I was also rushing to show the tech the areas we wanted clean which was a challenge for him to start/stop/start again. He was great and accommodating but frustrating none the less for him. My phone cord I just purchased also was shredded in the process. Possible it was tucked under the bed, but I was surprised that was an honest conversation with the tech prior to him leaving. During booking, the rep was not giving us the special price clearly outlined unless we asked for it. Considering the amount that went wrong in the appointment and hiding that you ruined my cord plus overall fails with communication, it just feels like an integrity concern with this company. The cleaning was good, carpet smells fine, but the experience I am very surprised with.

Our technician Thomas explained everything he would be doing, in what order he would be doing them, and had before & after pictures so I could see the improvement. He was careful in the home - protecting walls and corners. Now I just wait for my Oriental carpet to come back!

The technician was very thorough. I also like the nontoxic cleaning solution and that it doesn’t leave a chemical smell or sticky feel to the carpets. Definitely very satisfied!

prompt service. nice technicians. getting a re-visit to see if stains on berber carpet will come out. might need to use a different cleaning method or different brush.

or.....the carpet may need to be replaced. zerorez more than willing to try again. would recommend this company

Easy to schedule without a long wait and always does a great job!

Very effective! Great customer service.

We appreciated the timeliness and overall look of our carpets!

Nathan was great. Carpets looked fantastic. Thinks.

Pet friendly. No chemical residue.

I have used Zerorez twice in the last 2 months and they have done a fantastic job! I have a dog who has had accidents in the home. They were very thorough and cleaned all areas.

Both technicians were great and explained all steps.

HIGHLY RECOMMEND!!

Shorter timeframes to book appointments, I ended up buying a carpet shampoo
Machine, May not be as good but I can use when I need it. Will now likely never use your service again.

Always prompt, professional, and courteous, and the results are consistently excellent.

The tech was friendly and knowledgeable. Carpets never looked better! Zero pressure to add on services which I greatly appreciated and why I’ll only use Zerorez. Zero is the name of the game in more ways than one!

Very good customer service when I called in to set up an appointment.
Service representative was just so friendly and explain what he was going to do to the carpet step by step. Just awesome keep him

Highly satisified

Customer service & effort to give the best service in order to get the best results for carpet cleaning

Always promt and courteous people who do a great job !

Professionalism of staff!!!!! Great work and great work ethic

Quick efficient wow what a difference it made

All the spots are back. I must need to replace carpet but paid for an expensive cleaning.

Great care to detail! Took time to really listen to our needs and provided valuable suggestions! Great customer service!!

On time, flexible and professional

Everything

Easy to schedule and flexible for my needs. Price also very competitive.

Amanda was excellent as our cleaning associate. She explained everything and went the extra mile to make sure I was satisfied. Particularly around pet stain area and extraction.

She was a pleasure and super friendly.

The technician were very professional and they did a great job at their job. I high recommend them.