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based on 2080 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Appreciate the assistance with my fathers peri dialysis set up!
The reason for my high approval rating is the quality of the nurses making the daily rounds and also the up to date notices of the attending nurses. This information is helpful in planning the days activities.
All three nurses are very polite and make me feel better in myself and happy to be having this service .
great people
Sharon is awesome. Always on time and very helpful and friendly.
staff very polite. anwser all question well. everything is left very clean after a days service.
The nurse that comes here 6 days is freindly talks to client good at what she does and a person i the caregiver to my husband has time to listen to my concerns.
Most of them are superb but a very small number not so much!
A few times not on time but other than that
The sevice has been great.
Quality of the care workers.
Nurses are very helpful
We received the best service from Nurse Next Door
Nurses have been very knowledgeable and helpful in ensuring I am at ease in
Froenfly,prompt snd always cheerful
I like Carol who comes to our house
The service is great and of big help to us in assisting clients and ease the burden to family members and caregivers
Their efficaciousness and friendlynedd
I feel I was over charged for the pick up and delivery to my door. It was a $20 taxi ride in the morning.
In the afternoon it was $400 for the same distance and escort - someone drove me to the door.
I never received a receipt for my ride on July 7. Today, July 19 I was sent an invoice for over a $1000.
While I appreciate that an RN would need to be compensated for doing RN work _ since I am an RN myself.
I feel taken advantage of by the Nurse Next Door service. I would not recommend the service to anyone else.
Your people were inexperience and unhelpful . Nurse next door is a misnomer as these people are not nurses and not even LPN s
Our nurse is an angel!
Very satified
friendly good at what they do
We ae very happy with the services of Nurse Next Door. Each nurse has been very professional in their approach to service. Also their happy smiling countenance has been very much appreciated.
Compassion professional and caring
I just did this survey last month, nothing has changed.
The ladies that come into my home are the best. They are always cheerful, efficient and respectful. I am so glad that they come and set up my machine. It lets me save the little energy I have for the other things in my life. Thank you
Appreciate having the support with my elderly father on a cycler dialysis machine. However this is still only the 2nd week of service.
One employee does need to take more care of removing and disposing of the dialysis liquid. She did spill it on the bathroom floor and mat. Someone who is elderly does not need to have excess liquid on a vinyl floor or have time and strength to mop it up, or wash the mat.
girls always bang on
Very caring and helpful!
lovely ladies attending and helpful with questions. Dependable friendly and very needed.