Nurse Next Door Burnaby
209 - 88 Tenth Street
New Westminster
BC V3M 6H8
Canada

Client Testimonials

Report a concern   May 1, 2019 — Rated 10 out of 10 by M.G. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Absolutely I would highly recommend Wendy and all the amazing team of professional nurses of Nurses next door, they have been there for me when I needed them and went the extra mile to come in the evening as well. They care so much, they give love and support, I felt their passion and compassion in what they do. I am entirely grateful for them and so honored to meet them. I will always be in touch with them and am grateful for knowing them and having them as part of my life. next time if I needed them I will absolutely reach out to them and use their amazing service. Much love and blessings <3

Report a concern   April 25, 2019 — Rated 10 out of 10 by M.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

They are accommodating and quick to make a schedule change. They seem to have many who are able to fill in the spots that my Mum needs to have visits 5 days a week. All the ladies we have had as companions have been so nice and kind and a good fit for my Mum.

Report a concern   April 14, 2019 — Rated 10 out of 10 by J.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Our main caregiver is wonderful. When we required additional service when I broke my neck the additional service was of a high caliber as well.

Report a concern   April 4, 2019 — Rated 10 out of 10 by E.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I am quite happy with the service we are currently receiving for an elderly lady!

Report a concern   March 28, 2019 — Rated 10 out of 10 by L.A.B.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Always pleasant and on time!!

Report a concern   March 26, 2019 — Rated 9 out of 10 by B.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Helpful, can respond to emergency changes, monitor medical issues professionally, reliable, able to find replacement workers in case of illness, etc, all staff seem to have knowledge of clients, all staff friendly, try to meet all needs.

Report a concern   March 26, 2019 — Rated 10 out of 10 by A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Consistantly on time

Report a concern   February 21, 2019 — Rated 10 out of 10 by D.W. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The staff was excellent and very good at dealing with my husband in his delirium. They were attentive and kind to him and attuned to the feelings of our family.

Report a concern   February 19, 2019 — Rated 10 out of 10 by J.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Rowena was excellent.

Report a concern   February 16, 2019 — Rated 10 out of 10 by D.F. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Nurse Next Door has been very flexible in meeting my brother's needs. You are very responsible informing me of any changes.
I have already recommended you to a friend who has employed you for her parents.
Thank you

Report a concern   February 14, 2019 — Rated 10 out of 10 by S.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Excellent Service! Thanks so much!

Report a concern   January 18, 2019 — Rated 10 out of 10 by M.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

LAURIE - is the caregiver of my husband and he looks forward to the times when she will be at the house. She has a good way of asking him to do something he may normally be reluctant to do (like standing straighter) with anyone else, including myself. Her medical knowledge as to what should be attended to by a Doctor has also been very helpful. She does an excellent job in giving him a shower and shave, and attends to any sores he may have. As well as being very attentive to him she has been a wonderful help with laundry and bathroom cleanup after his shower, dressing and shaving and general tidying.. She has prepared his breakfast and sometimes lunch, as well as medication reminders.

I have no hesitation in leaving him with Laurie as she makes certain my husband is very well taken care of and safe. Once when he was walking with his walker (she was behind him) and his legs just collapsed she was able to ease him down gently. She was able to get our neighbour from next door to help get him into the bed. She is very caring, dependent and reliable.

Report a concern   January 17, 2019 — Rated 10 out of 10 by M.O. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Kindly able care , which becomes more necessary as I am aging

Report a concern   January 17, 2019 — Rated 10 out of 10 by D.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Your wonderful caregivers.

Report a concern   January 4, 2019 — Rated 10 out of 10 by M.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

You are very professional, and a great asset. Willing to assist whenever needed although it’s expensive to have your service it’s worth every penny.

Report a concern   January 3, 2019 — Rated 9 out of 10 by A.H. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

One day was only given three hours notice that a nurse was not available to come.

Report a concern   December 19, 2018 — Rated 10 out of 10 by S.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I am continually impressed by the level of service provided to my mother by Nurse Next Door. My mother’s caregiver is patient, respectful, resourceful, and self motivated. My dealings with the office staff have also always been very positive. The people at Nurse Next Door seem to really care about the people they are assisting; they are professionals with big hearts!

Report a concern   December 11, 2018 — Rated 10 out of 10 by L.A.B.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Fits our needs , always on time, and reliable

Report a concern   December 4, 2018 — Rated 10 out of 10 by J.J.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

First, it was really important for me to feel like my dignity stayed in tact. All the nurse's that come here have made that easy.
Its made the healing process so much easier to deal with. The accident changed so much & feeling the support of not just my family and friends, but the nurses as well. It all makes a difference. Thank you, thank you so much for treating me like a human being, allowing me the courtesy of making certain choices about my health and being there through one of the toughest points in my life. I will never forget the nurse's and the roll they played in me getting well. I appreciate all of you!
Again thank you!
First name removed Cowles

Report a concern   November 23, 2018 — Rated 10 out of 10 by M.L. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

excellent staff

Report a concern   November 23, 2018 — Rated 10 out of 10 by B.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The level of cooperation from the staff and the kind, patient and gentle people who work with my mother.

Report a concern   November 23, 2018 — Rated 10 out of 10 by C.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Friendly service and professional caregivers.

Report a concern   October 24, 2018 — Rated 10 out of 10 by D.F. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We have been very pleased with the work ethic of the care workers, management and schedulers. Thank you

Report a concern   October 24, 2018 — Rated 10 out of 10 by V.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My brothers and I are immensely impressed with the professionalism, flexibility of services and accountability of Nurse Next Door.

Wendy has been very caring and considerate to my parent's needs. A great communicator and a sunny smile is always welcome!

I have not had the pleasure, as yet, to meet Maryam, however, both my parents and brother
like her expertise and attention in all matters.

Will absolutely recommend Nurse Next Door

Report a concern   October 23, 2018 — Rated 10 out of 10 by S.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Amazing friendly, respectful and caring staff.

Report a concern   October 12, 2018 — Rated 10 out of 10 by B.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Very friendly staff

Report a concern   October 8, 2018 — Rated 10 out of 10 by D.T. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Professional and caring staff members

Report a concern   September 21, 2018 — Rated 10 out of 10 by J.H.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I have never needed your services before but after hip surgery needed after care with transportation and household tasks. Your company met all my expectations. I saw your booth at Sapperton Days this year and asked many questions and received brochures. Very happy with the service.

Report a concern   September 6, 2018 — Rated 10 out of 10 by E.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I appreciate working with the care designer to devise a care plan and to come up with staffing that works.

Report a concern   September 5, 2018 — Rated 10 out of 10 by S.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The caregivers are very kind, patient, and hard working. In the past, I encountered a lot of problems with the department in charge of scheduling...a missed appointment, a caregiver arriving without a car (when a car was requested), a caregiver arriving at a different time from the one arranged, frequent last minute calls regarding rescheduling left on my home answering machine when I was out of town, etc. However, in the last six months or so, things have gone very smoothly and these issues with communication seem to be resolved. As a result, I would not hestitate to recommend Nurse Next Door.


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