Nurse Next Door Burnaby
209 - 88 Tenth Street
New Westminster
BC V3M 6H8
Canada

Client Testimonials

Report a concern   October 22, 2025 — Rated 9 out of 10 by J.J.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Flexible to our needs and immediate attention.

Report a concern   October 15, 2025 — Rated 10 out of 10 by W.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My wife enjoyed the care giver

Report a concern   September 3, 2025 — Rated 10 out of 10 by R.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The response time after the first call was quick and staff was there shortly afterwards to assist my mom. We were very grateful to have the help and keep the help so my mother could be at home to recover.

Report a concern   August 27, 2025 — Rated 9 out of 10 by N.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My carer Katherine was excellent,very caring,helpful and easy to communicate with and problem solve.b

Report a concern   August 27, 2025 — Rated 10 out of 10 by P.P. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My mother looks forward to Wendy's visits and enjoys them immensely!

Report a concern   August 21, 2025 — Rated 10 out of 10 by B.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

NND has been very accommodating at trying to find the "right fit" person for my dad, as well as understanding that we wanted consistency in the person providing the care.

Report a concern   May 25, 2025 — Rated 10 out of 10 by A.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Very kind and professional nurse ( I just need my receipt please)

Report a concern   May 11, 2025 — Rated 10 out of 10 by L.N. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I have been very happy with the services I have been provided by Nurse Next Door…always caring and always efficient!

Report a concern   May 3, 2025 — Rated 10 out of 10 by E.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Excellent Home Support from Caregiver, Kathleen., she had been with me for approximately 8 months and she’s a sure delight to have her come into our home to care for me., and clean my home and provide excellent customer assistance and support., and she is also a great listener and conversationalist.( we just love her company when she comes over., I am especially going to miss her when her time is finished.,
Name removed

P.S. I would highly recommend Nurse Next Door to anyone.that needs help

Report a concern   April 27, 2025 — Rated 10 out of 10 by S.P. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Everything went according to plan with respect my pickup from Burnaby General Hospital and transport home. Issa (spelling) the driver was very friendly and professional in providing the pickup/transport services.

Report a concern   April 13, 2025 — Rated 9 out of 10 by E.G. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

able to make quick adjustment to the transfer pick-up when the hospital changed the operation time.

Very pleasant and caring people, Felt very secure.

Report a concern   February 28, 2025 — Rated 9 out of 10 by R.N. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Provide support when there is no one can take you home from the dental office

Report a concern   February 28, 2025 — Rated 10 out of 10 by S.E. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

This a great service which gives me confidence to achieve the tasks I cannot do on my own.
The nurses are all very friendly and knowledgeable. I appreciate this service very much.
Thank you

Report a concern   February 15, 2025 — Rated 10 out of 10 by B.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Mel is an absolute gem with my parents!! She engages my mom all the time, which is helping her with her dementia. My family has noticed a difference in her already, as wanting to talk more.

She does not rush my parents, (who are 91 and 93 and are not speedy at all!) when they have their showers, or lunch time, or any time. When I had Fraser Health Caregivers helping them, it was always very rushed. 5 minutes into the shower and they kept asking them if they were done, and my parents found that very frustrating.

What I was looking for as well was consistency with the caregiver. My parents were not happy with a different person every time they came to the house, and for me, I am able to leave Mel in charge and go out and do chores, as I don't have to be here and explain everything every time.

Report a concern   February 1, 2025 — Rated 10 out of 10 by D.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Services very good & experience

Report a concern   February 1, 2025 — Rated 10 out of 10 by E.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I am so pleased with the awesomeness care and support that I get from my Caregiver., Kathleen- from
Nurse Next Door.,

Kathleen., is so spontaneous and supportive and fun to be around with., & we have these incredible interesting conversations together.

I would highly recommend Nurse Next Door Nurses or Caregivers for any Senior Citizen or anyone that has had an injury.,

Report a concern   February 1, 2025 — Rated 10 out of 10 by J.H. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Good service

Report a concern   January 12, 2025 — Rated 10 out of 10 by S.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I signed up with Nurse Next Door a few days ago to provide transportation service to medical appointment. The office was very helpful in signing me up and organizing the transportation for me. Jemima, the care aide who came along with me to the appointment, was wonderful. I felt much better having her there with me. Thanks so much!

Report a concern   December 11, 2024 — Rated 10 out of 10 by L.N. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I found Jemima's services to be excellent. She was thoughtful, and very considerate during the whole time of our interaction. I highly recommend her!!!

Report a concern   December 8, 2024 — Rated 10 out of 10 by M.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I had an absolutely awesome lady stay overnight .Her name was Jamila! She was always available for me when and if I needed her and never made me feel like I was bothering her ( even though I was paying her ). I would give her an 11 out of 10.

The other one I had called Ingrid as soon as she walked in she said if I do not need her the full 3 hours she can leave early . We did not reach the 2 hour time frame . I felt she didn’t want to wash the few dishes I had asked her to wash after my lunch and it was only a couple of dishes!! that I dirtied having had soup and toast !I would give her a 5 out of 10 .

Report a concern   November 6, 2024 — Rated 9 out of 10 by L.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Women provided have been knowledgeable, friendly and willing to take on appropriate tasks.
Availability is usually convenient.

Report a concern   October 26, 2024 — Rated 10 out of 10 by E.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I would recommend Nurse Next Door Home Support and Care to anyone who needs., lots of compassion and assistance in helping and comforting to make life easier

Report a concern   October 12, 2024 — Rated 10 out of 10 by S.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Angela was personable, sensitive to all situations, and totally reliable.

Report a concern   October 6, 2024 — Rated 10 out of 10 by P.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Nurse arrived in good time and I was not late for my appointment. Picked me up promptly and dropped me home.

Report a concern   October 2, 2024 — Rated 9 out of 10 by E.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I have mostly had wonderful workers who have been very helpful and supportive to me

Report a concern   September 14, 2024 — Rated 10 out of 10 by S.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The young lady that accompanied myself and my husband to an appointment and stayed with my husband during my appointment time was most helpful. She took over tasks easily. Would certainly utilize your people when needed.

Name removed

Report a concern   September 14, 2024 — Rated 10 out of 10 by M.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Attentiveness, care and follow up of there nurse. Harry has been exceptional! Ease of setup of the process.

Report a concern   August 5, 2024 — Rated 10 out of 10 by M.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Responsiveness. We needed help on short notice & you made it happen. The quality of the care was excellent as well.

Report a concern   August 3, 2024 — Rated 10 out of 10 by L.N. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I was very happy with the service provided by Juvilyn. She arrived on time, was very courteous and honoured my needs to and from my arrival at my home. Thank you!

Report a concern   July 29, 2024 — Rated 9 out of 10 by R.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I felt the staff provided was competent and I felt comfortable leaving my husband with her.


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