Nurse Next Door Burnaby
209 - 88 Tenth Street
New Westminster
BC V3M 6H8
Canada

Client Testimonials

Report a concern   February 5, 2022 — Rated 10 out of 10 by D.K. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Fantastic service, on time and very friendly. Thanks

Report a concern   February 5, 2022 — Rated 10 out of 10 by H.T. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Very Professional, very responsive, very co-operative. Able to find 'perfect matches'. My uncle began to depend on "Veerpal" - unfortunately she had to leave for personal reasons. He often asks me about her - since his LTC residence has a covid outbreak, no one is allowed in. I'm hoping that once restrictions are lifted, NND can send another perfect match.

Report a concern   January 21, 2022 — Rated 10 out of 10 by L.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The nurses have been very kind and take initiative

Report a concern   January 11, 2022 — Rated 9 out of 10 by A.E. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Happy with service overall

Report a concern   January 11, 2022 — Rated 10 out of 10 by L.R.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Always accommodating and trying to fill shifts to best of their ability. Good care too

Report a concern   January 6, 2022 — Rated 10 out of 10 by A.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The right person was referred to me. Kim really helped me, she was kind and patient. She understood my limitations.

I would use Nurse Next Door again and I have already mentioned to others how please I was and was so very glad to have this service.

Thank you

First name removed

Report a concern   December 11, 2021 — Rated 10 out of 10 by S.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Customer Service was A+ start to finish and accommodating changing details with ease, from the Customer Care Reps to the Nurse

Report a concern   December 10, 2021 — Rated 10 out of 10 by R.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The individual who is servicing my needs (DJ) is a very kind person who is fully and capable of providing me the services that I require. Despite my lack of balance I feel very secure when DJ is assisting me to get in and out of the bathtub. I periodically get painful spasm in my shoulder muscles and he is able to readily identify the areas and massage the muscle(s) to relax.

I would not hesitate to recommend him for any in home health care.

Report a concern   November 27, 2021 — Rated 9 out of 10 by G.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Reliable service

Report a concern   November 13, 2021 — Rated 10 out of 10 by R.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

When I first called to discuss my situation and needs anyone I spoke to were very attentive,
caring and pleasant always referring to me by name.
Also on the morning I required assistance the Nurse assigned to me showed up on the time
that I was given.
The Nurse was very pleasant, understanding and conducted my requirement in a very professional manner.
I look forward to using Nurse Next Door again.

Report a concern   November 13, 2021 — Rated 9 out of 10 by B.T. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My aunt who you are caring for, sings your praises!
She has used your services before and was pleased I engaged you again on her behalf.
She has also mentioned her carer’s being both polite and helpful.

Report a concern   November 5, 2021 — Rated 10 out of 10 by R.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I just my caseworker come do the in house assessment and the team was very professional and considerate. Did a thorough exam of my Dad to help understand his situation which was greatly appreciated

Report a concern   November 5, 2021 — Rated 10 out of 10 by S.G. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Pooja was absolutely amazing and Hurry went above and beyond making the experience as easy as possible. The level of care I received was incredible and was invaluable in my recovery.

Report a concern   October 31, 2021 — Rated 10 out of 10 by A.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Lorraine is awesome ‼️

Report a concern   October 31, 2021 — Rated 10 out of 10 by E.G. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The care was excellent. Great communication with the family and my elderly parents.

Report a concern   October 30, 2021 — Rated 10 out of 10 by B.G. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Anna was very professional, knowledgeable and detail-oriented in caring for my mom’s feet. She kindly explained what she was doing and offered suggestions on how to maintain good foot health. Thank you, Anna!

Report a concern   October 30, 2021 — Rated 10 out of 10 by M.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I have used your services twice now, first time many years ago and this latest time.
Both times your people have been professional and very helpful.
I have always recommended you services to anyone that might need your help and expertise.

Thank you
for being there

First name removed

Report a concern   October 26, 2021 — Rated 10 out of 10 by H.T. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The staff are very accommodating, easy to reach, and willing to listen.

Report a concern   October 23, 2021 — Rated 10 out of 10 by I.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The care givers were just that people that cared.

Report a concern   October 22, 2021 — Rated 9 out of 10 by C.H. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Prompt response to questions and compassionate care.

Report a concern   October 15, 2021 — Rated 10 out of 10 by P.P. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Wendy Scott makes our mother feel so great during her visits. She is the best!

Report a concern   October 14, 2021 — Rated 9 out of 10 by D.D.T. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Being notified of changes in the care aide and time is absolutely essential in order to accommodate the client with cognitive issues to understand what to expect in his daily routine and also for his care partner to be able to be able to make and keep appointments for herself.

Report a concern   October 8, 2021 — Rated 10 out of 10 by M.K. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Because the nurse was so courteous and prompt and providing me the service when I had an emergency he took care of the business in a very professional and good manner

Report a concern   October 8, 2021 — Rated 10 out of 10 by M.R. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The nurses were very polite and respectful
Thank you for the lovely care of my mother

Report a concern   September 23, 2021 — Rated 9 out of 10 by R.V. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

We are very satisfied with our caregivers Veerpal andDJ.

Report a concern   September 18, 2021 — Rated 10 out of 10 by C.Y. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Good service. Worry free

Report a concern   September 11, 2021 — Rated 10 out of 10 by A.E. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Good people

Report a concern   September 11, 2021 — Rated 10 out of 10 by A.E. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Jules is really supportive and she really help on any occasion

Report a concern   September 11, 2021 — Rated 9 out of 10 by L.R.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Generally caring staff and administrators do their very best to cover shifts when necessary.

Report a concern   September 7, 2021 — Rated 9 out of 10 by R.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

total satisfaction with the services of DJ


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