Customer Testimonials
Cost reasonable and service good and professional
Friendly staff and always great service with willingness to help
Nice selection of gear.
You don't feel like just a customer, they ask your name and strive to give you good service and build a relationship! 10/10
Best service for Trek bikes in Gauteng.
I've made 4 small purchases at this shop, and everyone was always super friendly and helpful. I will continue to shop there and recommend the shop and brand to friends.
You sell quality products are contenting us in an adequate manner.The service of your employees is out of this world, good and amazing.
Service from store manager he went out of his way to source a battery extended for me.
Trek is quality, Reuben is not just a great salesman, he treated me as a friend and his knowledge of cycling and not just Trek but all products is impressive. Not just pushing me to buy but really finding out what I wanted and needed was his mission. When he knew he gave outside shop options to compare to but the service of the bike is important as well he explained. How he lifted and praised his Trek team was really catching and I now own 3 Trek bikes and eyeing my next 2 as well. The bike maintenance is quick and very well done also.
Trek products are pure awesome! Road, Gravel and Mountain Bike, it’s all awesome!
Johan was phenomenal
He went over and above to help me and sort out my issue
Rare products are stored.
Keep it up.
The whole experience of buying a new mtb was an amazing.
Free coffee, sale man spending extra time just chatting about random non Mtb things.
With regards to the MTB. my son love the bike. bike looks great and quality is amazing.
Good service from the salesperson
Trek's commitment to product and service excellence is very reassuring. My warranty issue was resolved between Trek USA, Trek South Africa, and Trek Johannesburg in record time and to my complete satisfaction. I'm super happy with my choice of brand and outlet.
Services is very good. Very friendly and are very quick to assist.
The after sales support.
Good quality product, great customer service - very happy thx
Durability
Helpfull and friendly
Very nice good service and attentive staff
Good, lekker, puik en baie mooi
Neil is always willing to assist and exceptional customer service.
Friendly and professional service.
BUT, IVE PICK UP A PROBLEM WITH THE E-MOTOR IN THE FIRST 100 KM.
Will go back to the dealer and arrange a meeting with a Trek representative
Only then will true service assistance shows
Trek has always been a great product. Shopping at your store - great experience as you have a team that are personal, interested in the person and can have a conversation, not commission earning sales people who think they are above the customer.
Great work - keep doing it!
Prompt service
Matt helped us put bike packs on our bikes so we could test if they worked for us.
Great service and friendly staff
great service as always!
The service was super fast, Matt & Pieter professional and helpful.