DOTS- South Africa

Customer Testimonials

Report a concern   July 14, 2026 — Rated 10 out of 10 by N.M. Trek Bicycle Wolwespruit
What do you like about our products and services?

Quality bycycles

Report a concern   July 13, 2026 — Rated 10 out of 10 by D.V. Trek Bicycle Pretoria
What do you like about our products and services?

The products are good value for money. The personnel operating the store are incredible. Reuben Opperrman is an employee who must be looked after, He makes your Lynnwood store.

Report a concern   July 13, 2026 — Rated 10 out of 10 by C.H. Trek Bicycle Johannesburg
What do you like about our products and services?

This is my 'go-to' bike shop. Even my bike is happy to see the mechanics. Friendly staff and always willing to help. Thanks guys.

Report a concern   July 11, 2026 — Rated 10 out of 10 by C.G. Trek Bicycle Pretoria
What do you like about our products and services?

Always very willing to assist and share knowledge, make you feel welcome and accommodating. Products and service are of a high quality and when you leave the store you feel confident all the parts and bike will handle perfectly.

Report a concern   July 7, 2026 — Rated 10 out of 10 by D.G. Trek Bicycle Johannesburg
What do you like about our products and services?

I love the service I receive from Pieter and Matt and the whole Fourways team - they treat me like royalty !!

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.M. Trek Bicycle Johannesburg
What do you like about our products and services?

Top quality

Report a concern   July 5, 2026 — Rated 10 out of 10 by R.H. Trek Bicycle Pretoria
What do you like about our products and services?

The service was excellent. Everything was explained to me in simple terms. I will take my bike to this shop from now onwards.

Report a concern   July 5, 2026 — Rated 10 out of 10 by J.L. Trek Bicycle Pretoria
What do you like about our products and services?

Today is about more than just a bike – it’s about the people behind the ride.
A sincere thank you to @TrekLynnwood and Reuben for the exceptional support, professionalism and commitment shown throughout my frame replacement journey. The level of customer care, communication and attention to detail has been truly outstanding.
It's reassuring to know that when riders invest in a brand, there is a team standing behind the product and committed to keeping cyclists on the trails and pursuing their passion.
Thank you, TREK Lynnwood and Reuben, for going above and beyond.

Report a concern   July 5, 2026 — Rated 10 out of 10 by B.N. Trek Bicycle Johannesburg
What do you like about our products and services?

Quick service/assistance received before they closed shop

Report a concern   July 2, 2026 — Rated 10 out of 10 by R.S. Trek Bicycle Johannesburg
What do you like about our products and services?

Very good service, excellent advice from experienced Trek staff (Matt and Pieter).
Appreciated the loan of an extender battery while waiting for new stock to arrive.

Report a concern   July 1, 2026 — Rated 10 out of 10 by I.S. Trek Bicycle Johannesburg
What do you like about our products and services?

Excellent Checkpoint gravel bike

Very good service from Pieter, the manager of the Fourways branch. He's extremely helpful and knowledgeable. I'll recommend friends to buy a bike from him.

Report a concern   June 30, 2026 — Rated 10 out of 10 by Y.L. Trek Bicycle Pretoria
What do you like about our products and services?

Friendly, fast, efficient

Report a concern   June 28, 2026 — Rated 10 out of 10 by D.W.T. Trek Bicycle Pretoria
What do you like about our products and services?

Reuben is an excellent manager. He is friendly, approachable, and always willing to help. He generously shares his knowledge.

Report a concern   June 28, 2026 — Rated 10 out of 10 by J.N. Trek Bicycle Johannesburg
What do you like about our products and services?

Really informative and transparent about all work done.

Report a concern   June 25, 2026 — Rated 10 out of 10 by G.F. Trek Bicycle Johannesburg
What do you like about our products and services?

Professional and friendly staff, pleasure to deal with. Bike is always 100% following a Trek service.

Report a concern   June 25, 2026 — Rated 10 out of 10 by D.G. Trek Bicycle Johannesburg
What do you like about our products and services?

Trek Fourways are the best - their sales as well as after sales service Rocks, the treat every customer as important. Thank you Pieter and Matt and your capable team!

Report a concern   June 22, 2026 — Rated 10 out of 10 by G.F. Trek Bicycle Johannesburg
What do you like about our products and services?

Workshop staff are are professional, knows their products and it is a pleasure to take my bike to the shop.

Report a concern   June 22, 2026 — Rated 9 out of 10 by W.D. Trek Bicycle Johannesburg
What do you like about our products and services?

Friendliness, professional and prompt on repair time.

Report a concern   June 21, 2026 — Rated 10 out of 10 by W.I.C.J. Trek Bicycle Johannesburg
What do you like about our products and services?

Matt is a legend in the workshop

Report a concern   June 21, 2026 — Rated 10 out of 10 by J.G. Trek Bicycle Johannesburg
What do you like about our products and services?

They work and your staff know their product. Too often I go to buy a product and the salesperson is clueless

Report a concern   June 15, 2026 — Rated 10 out of 10 by F.D. Trek Bicycle Johannesburg
What do you like about our products and services?

Great service as always

First name removed

Report a concern   June 15, 2026 — Rated 10 out of 10 by W.L. Trek Bicycle Johannesburg
What do you like about our products and services?

Great service and a team that goes all out to make a customer happy.

Product is good and wherever there are shortcomings, the technical team provide practical solutions or explain the equipment to customers satisfaction

Report a concern   June 14, 2026 — Rated 10 out of 10 by C.J. Trek Bicycle Johannesburg
What do you like about our products and services?

Super helpful

Report a concern   June 14, 2026 — Rated 10 out of 10 by K.B. Trek Bicycle Johannesburg
What do you like about our products and services?

The customer service is awesome!
Pieter, Rudzani, the service guys are all great!

Report a concern   June 13, 2026 — Rated 9 out of 10 by S.C. Trek Bicycle Pretoria
What do you like about our products and services?

Good service and advice

Report a concern   June 12, 2026 — Rated 10 out of 10 by O.F. Trek Bicycle Johannesburg
What do you like about our products and services?

Excellent service

Report a concern   June 11, 2026 — Rated 10 out of 10 by O.F. Trek Bicycle Johannesburg
What do you like about our products and services?

Both Pieter and Matt went beyond expectations to ensure my bike was ready. Great service from all at Trek 4Ways

Report a concern   June 11, 2026 — Rated 10 out of 10 by J.M. Trek Bicycle Wolwespruit
What do you like about our products and services?

The store is looking great after the revamp!!!

Report a concern   June 10, 2026 — Rated 10 out of 10 by W.L. Trek Bicycle Johannesburg
What do you like about our products and services?

helpful staff

Report a concern   June 9, 2026 — Rated 10 out of 10 by R.A. Trek Bicycle Johannesburg
What do you like about our products and services?

Aftersales service and guarantee the best in the industry.


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