Customer Testimonials
Yes
What is there not to like.
I don't even know where to start! Everything is such amazing quality. Some of the most attracting aspects of TREK (not that I'm even looking at any other brand because we're BIG TREK FANS) is the sustainability goals and being environmentally aware of the impact we have on the environment, and how we can make a difference, and then actually doing something about it. A simple item like bottle cages, that has been made from recycled fishing nets is amazing!
I've had the best service from Trek. They really make me feel extremely well come.
My favorite place to ride
Thanks to all
I like the professional approach and thorough service received.
Great products, a very well stocked shop.
The service from both Marc and Niel was outstanding, both knowledgeable staff.
We enjoyed the whole experience.
Great service and really appreciate the time spent to give me the best advice. i will be back for sure.
service
Amazing. Patience amazing service amazingbprices amazing. Making me feel at home
Professional and thorough
Great customer service.
The products are all of excellent quality and well presented. The staff are expert and friendly.
Friendly service from the experienced staff at the shop and the patience of the leader on the free track ride on Wednesdays.
Knowledgeable staff
These guys are legends!!!
Shot Marci!!!
Adriaan has been very helpfull and professional, speedy and willing to go the extra bit to make dreams and plans come true.
Really like the trek brand , my first ever carbon bike was a trek madone. Really loved the bike and still slightly sad thinking about not riding it anymore. That being said I find the service at the store Really helpful. Ordered an iso cover that took longer than what I expected but anyway these things happen. Also to try get hold of older stock is really difficult, you guys might want to look into that in future.
Always greeted friendly and helped to chose the best product/service to fit my need.
Excellent product and the best service from Reuben.
Friendly sales staff
Love the bike range, and have never loved any bike like my Trek. The fact that it's one of the only all trail/all mountain brands in South Africa with such a wide range to offer appeals big time. Always good and reliable service, the friendliest of staff, and the best demo days!
Thanks for being awesome
great service
Good advice and excellent service from Matt and Josiah
The price and friendliness of the staff
Work done professionally and on time
Professional service.
Pricing and quick response to online queries
Friendly service
Quick and professional service
World class products and service. The staff are awesome and the reason I keep going back. They make you feel like family and deliver all the time✨An absolute pleasure going to the store

Planning to come monthly to wash and lube as I prepare for the DC race at the end of November. The bike was ready after 48 hours.
Issues/concerns identified regarding the wheels were identified and highlighted to me, so I am aware that I will need to replace tyres soon