Customer Testimonials
Personal, helpful and informative service.
Very professional and friendly staff always willing to go the extra mile
Very Professional and friendly staff always willing to go the extra mile !!!
Great service excellent product
frienly service
The service from the people who's working there is perfect 👌❤️
Personal attention, the team is knowledgeable, friendly and the client doesn’t feel intimidated. Some other cycling shops I’ve visited in the past can be very arrogant and they make you feel like you’re a not welcome.
Build quality is just amazing. There's never a situation where you ever need to doubt whether the product you're looking to buy will last. The service is absolutely amazing from the store consultants and manager.
Great service, and assistance from Pieter & William. When looking for a bike Pieter was very helpful and willing to assist even if I asked about bikes out of my price range. Very happy with my purchase. Thanks guys
Great people.
Transparency and friendliness of the mechanics, very good experience.
Comprehensive stock - great personal attention.
Service very helpful
Planning to come monthly to wash and lube as I prepare for the DC race at the end of November. The bike was ready after 48 hours.
Issues/concerns identified regarding the wheels were identified and highlighted to me, so I am aware that I will need to replace tyres soon
Yes
What is there not to like.
I don't even know where to start! Everything is such amazing quality. Some of the most attracting aspects of TREK (not that I'm even looking at any other brand because we're BIG TREK FANS) is the sustainability goals and being environmentally aware of the impact we have on the environment, and how we can make a difference, and then actually doing something about it. A simple item like bottle cages, that has been made from recycled fishing nets is amazing!
I've had the best service from Trek. They really make me feel extremely well come.
My favorite place to ride
Thanks to all
I like the professional approach and thorough service received.
Great products, a very well stocked shop.
The service from both Marc and Niel was outstanding, both knowledgeable staff.
We enjoyed the whole experience.
Great service and really appreciate the time spent to give me the best advice. i will be back for sure.
service
Amazing. Patience amazing service amazingbprices amazing. Making me feel at home
Professional and thorough
Great customer service.
The products are all of excellent quality and well presented. The staff are expert and friendly.
Friendly service from the experienced staff at the shop and the patience of the leader on the free track ride on Wednesdays.
Knowledgeable staff
These guys are legends!!!
Shot Marci!!!
Adriaan has been very helpfull and professional, speedy and willing to go the extra bit to make dreams and plans come true.
Service from Pieter was incredible. Products are awesome. Store is a great place to be in.