Customer Testimonials
Great and friendly service
Very professional.
Clear, honest and friendly communication, kept to shared lead time to fix the bike, well organised and 'make a plan' type of attitude.
Reuben is a outstanding person to deal with. Kept me updated throughout and went the extta mlle. Thanks to Reuben Trek Lynwood is now my go-to over all other shops.
Great service and went out of their way to get stock and secure it for us. Lots of advice given which made me feel confident about the purchase.
Thank you!
Great product quality and awesome team service
The service I received was professional and courteous.
Great service from start to finish. My bike looks brand new! Thank you to the team.
Great interaction with staff
Good quality repairs done fast and for a reasonable price
Super friendly and helpful staff
Great shop.
Reuben is a such a great person to deal with.
I was very quickly helped with a tube change for my 3yo kids 14" Wheel bike. I really appreciated the friendly and prompt service to my needs.
Hi there
This is the second time I am replying to you .I am a huge Trek fan. Always have been. Have only ever ridden Trek bikes I. have had dealings with Trek Bikes Fourways for a long time & and the service is always excellent. I really want to thank Matt for all his efforts & help in sorting out my recent bike issue. However when I collected my bike last week I was told that the bike was test ridden . When I went out for a ride after I collected my bike there was a bad rattling sound coming from the back wheel. Lucky for me the guy I was riding with knows more than me & we noticed the break shoe at the back was completely loose . Whoever worked on the bike left it loose & clearly it was not test ridden . Most dissappointing !!!
Reasonably priced, knowledgable people's people and quick turnaround times.
Peter Swemmer is a fantastic person and understands customer service to the fullest, the team in that shop makes me feel very comfortable i am in the right hands.
Very friendly and very helpful
I have experienced great service from the Trek store . Special thanks to Matt who went out of his way to help sort out the problems I had with my bike . Howerver I need to bring to your attention that when I rode my bike for the first time the back break shoe was loose .& luckily my friend was able to tighten it .This was after the mechanic at Trek told me the bike had been taken on a test ride.
As for the products at Trek - evrything is high quality
First name removed
All products are great, service was also fantastic
I love the fact that I was able to get the full attention of Mr. Matt Buttle to answer all my questions and to demonstrate how to use Trek bike electric shifters
Something different and original, with great staff.
First name removed v Haarlem
Great service thanks
Adriaan is a fantastic salesman
The item i was looking for was in stock.
Amazing service, staff and gear! Love Trek - Thank you
Pieter Swemmer is a great person and I would buy from him anyday.
Accessible and practical to use;
It is not just a bicycle but a brand to be associated with
Thanks for excellent service!
Build quality. Value for money. Sound advice. Exceptional service.