Customer Testimonials

The service was quick and easy. He came in and stopped the problem immediately.

On time, thorough, thoughtful, and please give John a raise because he is so good! Thanks!

Bob Israel, MD
Professor, OBGYN
Keck School of Medicine of USC
Phone number removed

The communication is top notch.
The polities and professionalism of the service people is out of this world.
I really appreciate them.

Professional services

Effectiveness, competency, and delivering what you promised

Rodney went above and beyond to get rid of a wasp nest for us.

I’ve been using this pest control company for the past two years, and they have consistently delivered excellent service every single time. Their team is always professional, responsive, and thorough—but I especially want to recognize our technician, Sean. He truly stands out.

Sean goes above and beyond to make sure every concern is addressed, takes the time to explain the treatment process in detail, and always makes us feel completely at ease. He’s punctual, respectful of our home, and incredibly knowledgeable. You can tell he genuinely cares about the quality of his work and customer satisfaction.

Since his visits, we’ve seen a noticeable improvement, and it’s such a relief. It’s rare to find a company that maintains this level of consistency over time.

If you’re looking for reliable and trustworthy pest control services, I highly recommend this company—ask for Sean if you can. You won’t be disappointed!

Sean Smith has worked with me every step of the way to ensure that our rodent problem was addressed in a way that really made us not just comfortable but cared for. He is thoughtful, smart, compassionate, and willing to really take the time to make sure we understand the solutions being done and the work that needs to go into them. From setting traps to understanding what happens after our exclusion was completed, he walked us through the process step by step and answered every question, including my follow up questions. It's caring and comittment and knowledge like this that has made me continue to be a Homeshield customer for years.

You service providers arriver promptly. However, I was curious why your company could not get rid of wasps nests.

Reliable and good communicating when a service tech is coming out.

Professional, knowledge technicians who responded consistently to our pest problems and concerns.

HomeShield has excellent, polite, and thorough service for a fair price.

Smooth operation.

Effective, courteous, responsive to our needs and requests.

Consistency, punctuality, effectiveness

Polite professional and knowledgeable

From Corey who assisted in setting up the appointment to John Torres the field tech. Very helpful individuals that helped my wife and I understand the process and made us feel comfortable using their services 100% recommend

Professionalism and not being aggressive in selling services

Prompt, respectful of space, and thorough

Kind people and punctual

Thorough
Manager assistance

Great service, thorough!

A+

I would like some white sticky small containers. I use them to see if there are any roached in my kitchen.

Thanks.

Name removed

Home Shield is very thorough with their treatments for my home and all of the technicians contact you when they are on their way , they communicate and let you know what and where areas were treated. They offer any questions or concerns you may have and follow through .
Home Shield is also reasonably priced.

Their technicians are always pleasant and friendly :)

good professional service

I really appreciate being able to call and talk to a person. Twice we've needed help the day of and I really appreciated it.

You always come when I ask you to come. You also come for your regularly scheduled visits. Your technicians are friendly, polite, and full of good suggestions.

good job

Good service company. No problem with any insects.