HomeShield Pest Control - Bay Area
1630 N Main St Suite#200
Walnut Creek
CA 94596
United States

Customer Testimonials

Report a concern   January 14, 2025 — Rated 10 out of 10 by I.K. HomeShield Pest Control - Bay Area
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Quick, efficient.

Report a concern   January 14, 2025 — Rated 10 out of 10 by Marva Locke HomeShield Pest Control - Bay Area
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Very professional company ~ Deliver what they promise!

Report a concern   January 14, 2025 — Rated 10 out of 10 by K.R. HomeShield Pest Control - Bay Area
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Professional, friendly, and knowledgeable service workers.

Report a concern   January 8, 2025 — Rated 10 out of 10 by V.G. HomeShield Pest Control - Bay Area
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Excellent customer service. Very flexible in working with the customer.

Report a concern   January 8, 2025 — Rated 10 out of 10 by Nicole Singletary HomeShield Pest Control - Bay Area
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The young man who came to spray was very knowledgeable in what he was doing and the behavior of pests.

Report a concern   January 8, 2025 — Rated 10 out of 10 by M.M. HomeShield Pest Control - Bay Area
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HomeShield is the best pest control service I've worked with. Very effective in dealing with the pest issues. Easy to schedule appointments for service.

Report a concern   January 2, 2025 — Rated 10 out of 10 by R.B. HomeShield Pest Control - Bay Area
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I'm so glad that you're sending this survey. I don't have a Google account and very much want this review to get to the right person/department. Last Saturday we had an employee by the name of Frank Martinez service our home for ants. Frank was very informative and took the time to explain the why behind our issues, what to expect and was extremely patient and thorough.
The company was able to squeeze us in especially during the holiday weekend which was much appreciated.
I am a Vice President of Human Resources and know how challenging the talent pool is currently.
I truly hope that Frank is recognized and acknowledged because employees who care and take the time to do their job correctly are very rare.
Thank you
Name removed

Report a concern   January 2, 2025 — Rated 10 out of 10 by Allan Gersten HomeShield Pest Control - Bay Area
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Highly professional, friendly, local and provided a great price with a guarantee

Report a concern   January 1, 2025 — Rated 10 out of 10 by Mathieu Chauvin HomeShield Pest Control - Bay Area
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Carlos was fantastic and very professional. He helped finding the rodent nest in no time!

Report a concern   January 1, 2025 — Rated 10 out of 10 by J.M. HomeShield Pest Control - Bay Area
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Customer service and techs are great!

Report a concern   January 1, 2025 — Rated 10 out of 10 by A.I. HomeShield Pest Control - Bay Area
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She was friendly, informative, and thorough.

Report a concern   January 1, 2025 — Rated 10 out of 10 by Leonard Smith HomeShield Pest Control - Bay Area
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I like the way the service was explained to me. I like that the tech was very thorough in addressing our issues surrounding ants inside and out. I like that the smell of the chemicals used were NOT overbearing. The Tech showed me where our troubled areas were and explained how the products work and to be patient in eliminating the problem. The tech was very polite and sensitive to my husband's health concerns using his products. ~Cynthia~

Report a concern   December 26, 2024 — Rated 10 out of 10 by Michael Hsu HomeShield Pest Control - Bay Area
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Great service. Solved our spider overrun issue (poor spiders but there were just too many). Explains what they're doing and have solutions.

Report a concern   December 25, 2024 — Rated 10 out of 10 by R.G. HomeShield Pest Control - Bay Area
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Technicians are always on time and do a thorough job

Report a concern   December 19, 2024 — Rated 9 out of 10 by T.T. HomeShield Pest Control - Bay Area
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The technician was a different who seemed not engaged. He did not let me know when he was done or explain what was done.

Report a concern   December 18, 2024 — Rated 10 out of 10 by E.S. HomeShield Pest Control - Bay Area
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Great service, professional, on time. No overselling. Thanks

Report a concern   December 14, 2024 — Rated 10 out of 10 by James Richardson HomeShield Pest Control - Bay Area
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You are very professional and courteous when you call to arrange the time for your people to show up. The crew that comes out are very friendly and on time

Report a concern   December 12, 2024 — Rated 9 out of 10 by Adrian Hirt HomeShield Pest Control - Bay Area
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Flexible scheduling, knowledgeable technicians, clear explanations, effective treatment. A week and a half after the first visit for little black ants, the ants were still busy in and around the dishwasher although less numerous. The company easily scheduled a re-visit (included in the contract) and the technician spent an hour at no charge performing a treatment focused on the kitchen and washer, keeping us informed as to what he was doing and why. This has been our first experience with the company, and we're impressed and satisfied with the work they do and how they do it. High marks all around!

Report a concern   December 12, 2024 — Rated 10 out of 10 by A.N.K. HomeShield Pest Control - Bay Area
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Great service, great customer service!

Report a concern   December 11, 2024 — Rated 10 out of 10 by J.P. HomeShield Pest Control - Bay Area
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Professional, on time,

Report a concern   December 11, 2024 — Rated 10 out of 10 by Juan Maaya HomeShield Pest Control - Bay Area
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Muy buen servicio definitivamente los recomendaría

Report a concern   December 11, 2024 — Rated 10 out of 10 by C.W. HomeShield Pest Control - Bay Area
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after a long time with another service you finally fixed my problem. Technicians are very nice.

Report a concern   December 4, 2024 — Rated 10 out of 10 by Byron Smiley HomeShield Pest Control - Bay Area
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I'm happy with the termite mitigation services that I received from HomeShield. I felt the effort put forth by my on-site technician Karter was superb. His attention to detail was excellent, and he clearly demonstrated subject matter expertise during conversation. Every exposed wooden surface was sprayed with Bora-Care, so I feel I got great value.

Report a concern   December 2, 2024 — Rated 9 out of 10 by Y.D. HomeShield Pest Control - Bay Area
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Came out a second time for treatment of ants and still came out for the quarterly treatment.

Report a concern   November 30, 2024 — Rated 10 out of 10 by R.O. HomeShield Pest Control - Bay Area
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Efficient, courteous, punctual and effective service.

Report a concern   November 27, 2024 — Rated 10 out of 10 by C.Y. HomeShield Pest Control - Bay Area
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always friendly and kind staff!

Report a concern   November 27, 2024 — Rated 10 out of 10 by Joetta Dancey Nobles HomeShield Pest Control - Bay Area
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Exceptional service. The technician is very knowledgeable, polite and helpful.

Report a concern   November 27, 2024 — Rated 10 out of 10 by A.S. HomeShield Pest Control - Bay Area
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The tech was knowledgeable and friendly. He quickly but thoroughly inspected our house plus took time to answer our many questions.

Report a concern   November 15, 2024 — Rated 10 out of 10 by S.B. HomeShield Pest Control - Bay Area
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Responsive. Keep coming out until the pest problem is resolved.

Report a concern   November 14, 2024 — Rated 10 out of 10 by K.C. HomeShield Pest Control - Bay Area
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Every technician and employee I have dealt with has been knowledgeable and pleasant to deal with.


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