Customer Testimonials

Polite. On time. Explain what was done.

Great customer Service. The service was Simply Marvelous

The tech was great and so was the team who set up my account.

Appreciate the quality service HomeShield provides.

timely reminders and courteous professional service

you turn up and do what is asked

Service technician, Ricky, took the time to answer questions and make recommendations on what we can do in between visits to minimize rodent and roach activity. He was thorough.

Excellent service with complete control of ants and rats.

Your service people & office staff have been wonderful to work with. We’ve had no pests!
Thank you, one & all.

Time spent doing a thorough spray
Friendly
Knowledgeable

They arrive on time, they are kind and helpful and they get the job done and I appreciate the work they do. Thank you

Luis went above and beyond to take care of me after a mishap with earlier communication with someone else. This delivered on the positive reviews of the company I had read elsewhere and definitely changed my perspective on the company for the better.

Timely and efficient scheduling of service at a reasonable price, and thorough work carried out.

Quality thorough work.

Already completed this survey a few days ago. Service and technician were great!!!!

JOSEPH WAS A FILL-IN FOR MELISSA AT OUR HOME IN EL CERRITO, AND HE DID A TERRIFIC JOB ELIMINATING OUR ANT INVASION PROBLEMS.

Same day service was excellent. Christian was very polite and professional. He explained everything before he started which made me feel at ease, especially spraying inside since we have cats. So far so good, ants seem to be gone! Thank you!

good staff

I am so pleased with Home Shield. I started with the company several months ago. I contracted for ant and rodent prevention. We live out in the country so we have no deficit of rodents.Technicians were very pleasant. They answered all of my questions thoroughly and thoughtfully. After their first treatment I am basically ant free. It's been a very populated year for ants. They were everywhere. Now we're 99.9% ant free. It's not for just a couple weeks. It's long term.
Rodent control has been excellent. When they made their first call, after surveying my attic space, they found hundreds of mouse and rat leavings. They also located entry points through the tile roof. I accepted their quote for cleanup and new insulation. The pricing was amazingly comfortable. They closed up all of the entry points and set snap traps. On the first night I did not hear one rodent. They used to race around and chew on ducts and insulation. Now, nothing. Home Shield also closed off entry points in the crawlspace. No more rodent activity. No more ants. Miracle. Thanks Home Shield!

Responsive. Straightforward offerings.

Joaquin was very informative and efficient.

Quick response to my concerns. Thank you.

Person came.on time. She was very polite and friendly. Did not take much time. Haven't seen ants at all since then. Good service. Would recommend

Tech was very informative and friendly.

Jonathan was very thorough and friendly. He explained everything to us and answered our questions

Very pleased with my service. Great company

I like the low key sales approach, and I think the pricing was reasonable for the service

We have not had any rat problems since Homeshield has been servicing our home! Also, we don't see any ants either. Thank you!

Very professional and reliable service and good customer support.

The technician which has come to our home the last 3 or 4 times is fantastic! - he is the main reason that we are continuing our service. Please keep him coming to our home - otherwise, we don't feel the service would have the same value (cost/benefit) to us, and would likely cancel the service.