Customer Testimonials

Jonathan was thorough and took the time to listen to our concerns and explain the pest treatment he was going to perform based on the concerns.

Communication was very good,our problem was solved within a few visits.I would highly recommend there services.

Very professional

The sales rep and the exterminator both seemed like thoughtful, honest and well-trained employees.

Service by Jordan.

Excellent customer service! I was having huge issues with ants and they came out the same day to spray inside and outside, in addition they cleaned my spider webs as well. It’s been 2 weeks and I haven’t seen one ant!! Amazing, highly recommend their service.

Bradon was professional, friendly and respectful. He patiently cleaned the cob webs outside of our house, sprayed the chemicals, checked and installed more traps for the mouse in the attic. He made sure the gate was properly closed so our dog won’t accidentally get out. Well prepared and ready note for our property that he needs a ladder to access the attic. Excellent service. Thank you.

customer service.

Very professional and friendly service providers. On time and text alerts also sent in a timely manner. Wore booties in the house as requested and took them on/off in a way that made them effective. Patient when I had to clear away items to allow them access to areas I didn't anticipate needing to prep for them. For the termite inspection, I would have liked if I was notified ahead of time that they would need line of sight to all windows and baseboards of exterior walls. Not the inspector's fault so not affecting their score here.

He was great 👍

Jordan was a great asset. I like the way he introduces himself and lets me know when to keep my dog inside. Does good work, gives me information that is helpful.

Great product and great people! Customer service is always available and most helpful! The technicians are very knowledgeable and kind!!

Your technician was very efficient and quick. This morning I found a mouse on one of the sticky traps. I disposed it.

It works and Bradon was nice

I already submitted a survey following the call by Jordan

This is the first company of such services that has a schedule in place. You pay more but I think it's a great idea to have traps set ins particular places and have those servised monthly. You never know when there may be a nest of rats or mice where having such a setup in place is the way to go.

Great job!

Always notify day before Very reliable

We’re very thankful that we’ve been helped by a technician named Jonathan Johnson. He got a good service again. Very resourceful. And friendly.

Knowledgeable. Always text or calls when they're on their way. Efficient

Scheduling is so easy!!!!
treatment and service are prompt, informative and EFFECTIVE!!!!
Ants were all gone in 2 days.
Thanks!!!!

If I have scheduled for morning hours for the services (8a-12noon), I am expecting the service(s) be conducted in this time frame.

However, it is understandable that sometimes such service(s) maybe delay due to various reason(s). It would be appreciated if the technician contact me for such delay so I am able to re-arrange my personal activities. Further, if such contact can be made by your company, I may able to provide further instruction for such delay service(s) by phone call, text, and/or re-schedule.

I like that your Technicians keep me informed when they are on their way. Technicians inroduce themselves and ask about your insect issues.They listen as to what areas are most concerning. They explain how they will address your insect issues and what type of spray or bait they will put down in troubled areas. I find the Technicians explain that if we have any continuing bug problem to call them and they will come back. I am very satisfied with my services and the professionalism of Home Sheild.

Bradon Smiley did a great job servicing my property. He was very nice and professional, quick and thorough.

Excellent and professional service.

Carlos did a great job getting rid of ants, have not seen any more, and spiders. He was very professional and gave a detailed explanation on what he would be doing and what he would be using. I felt very comfortable having him in charge.

I really like Jonathan and now he very clearly communicated everything he was doing with the pest treatment today

good communication, professional,

Carlos does an outstanding job and is very informative.

Quick response. When calling I'm always greeted with pleasant and caring agents. Service appointments always prompt and usually get a 15-30 minute heads up that agent is on their way.