Customer Testimonials

Great bicycle repair

The staff makes the store/shop a successful business. They're very knowledgeable and professional. They seem to be genuinely appreciative that you choose their store. This equates to an exceptional customer experience.

Always excellent.

Great team. Always going above and beyond. Thank you!!!

The quality of work they put into fixing my EBIKE

Best bicycle selection in St. Augustine, all the best brands, great selection of accessories and hardware. Your one-stop shop ⭐️⭐️⭐️⭐️⭐️

Outstanding customer service. Knowledgeable associates who genuinely care about what the customer is looking for in a bicycle. Alexis is terrific! She guided me every step of the way. No pressure. Just pure kindness and willingness to listen to me. Great experience. I love my new bicycle. Thank you!!!

availability and quality of rental bikes and accessories.

friendly knowlegable staff

Customer service is always awesome!! No matter who is in the store, I am always treated friendly. I have bought 3 bikes there.

Purchased 2 bikes and all accessories here, great service, always helpful staff, quality equipment. Great bike shop!

I bring my bike in fir service twice a year. always done correctly. comp minor tweaks later if needed. never suggest unnecessary repairs.

Sales lady was great, very knowledgeable and friendly!
Service tech was great as well!
Love my new Lectric Peak 2.0!
Thanks!

I enjoy my bike and appreciate the custom work done by Island Life to locate and install custom cranks to accommodate my mobility issues as I rehab from hip and knee replacement surgery.

Finding this place was one of my family's highlights while visiting Florida! After running into an unexpected issue with the electric bikes we brought in from Alabama on vacation, this was the third bike shop we stopped at in the area because no one was willing to help us. The staff was invaluable. They all went above and beyond to help us continue enjoying our family vacation. Thank you all, and I pray that God will continue to bless this business for the fantastic work y'all are doing in this area!- "The Howards"

The service was great and everyone was so helpful. Mike in service took his time explaining what my bike needed and answered all of my questions. He also assisted my daughter with her bike and questions. I definitely recommend this place

We have shopped Island Life for over 5 years vacationing in St. Augustine Beach and riding our bikes on the beach. We are now new residence of St. Augustine and enjoy the Island Life store, accessories, service, professionalism and trail riding tips. Annette is always professional, friendly and helpful.

Good service. Bikes look new.

Island Bike personnel are always very pleasant, knowledgeable, and helpful. My 10 year old bike now looks like a brand new one. Thank you.

They do really good work. The prices are high but all shops in the area are as well.

User friendly. Knowledgable sales people.

Great service, very professional. I’ll be back!

The e bikes and the service I received when getting the bike fixed. Customer service is amazing!

They have the very best customer service!

Great service, professional and courteous employees. Truly a pleasure to do business with Island Life Trading Company.

Appreciated the friendly help, the honesty about what my bike needed and the assistance with the bike fitting. Fast service too! Very happy to have them here in St Augustine!

Very professional and friendly

I loved your repair service, I had no idea how much the components on my bike have worn since I got it in 1995. Most of the parts were original, Chris did a fantastic job walking me through the parts that needed to be replaced and why. It rides like a brand new bicycle, I’ve taken this bike across the country twice, plus rode hard on NYC streets for years with mostly the original parts. I’m looking forward to keeping this bike going for another 30 years or more and I’ll be bringing it to you for tune ups more frequently. Thank you for the outstanding service! I’ll make sure to leave a great review on google! Please let me know if there are other review sites which you rely on and I’ll leave a great review on those as well.

We needed a last-minute repair done before meeting up with our friends two hours away. You guys were very accommodating, courteous, and got it done. It was really appreciated.

The service, this time, from start to finish was excellent. It was warm, genuine, and helpful. Over the years, the service – – hospitality – – has improved.