Customer Testimonials
Always prompt service. Friendly and professional staff.
I always get help and oil when needed
Reliable.
The people are super
I only have propane deliveries but I have never had any issues with deliveries on time and customer service
Effeciency & service
Wonderful guest service.
Russ and all techs are fantastic people! They get the work done right!
I have been with Downeast Energy for about 13 years, happy to be your customer 🌞 thank you
Love to work with a local company that has great customer service every time I call with a question or problem.
Service great
Website excellent
Also prompt, easy to talk to customer service. Billing always correct
Credit from previous year.
We have been completely pleased with DownEast for the past 50 years. The service, the personnel, the help when needed has been outstanding. Due to selling our home we will no longer be a customer. However, we plan to recommend, without hesitation, DownEast to whomever purchases our home,
Thank you so much for being YOU!!!!
Immediate delivery of services without having to wait weeks.
Print service, good price etc
Local company and office - ease of doing business - the ability to choose a payment program
Client service has been excellent even when I have not been on my best behavior!
When I called the people are professional and efficient. I like the online ordering process for propane as well. thank you, Name removed
The automatic fills are always on time. Your service is very reliable
Great service technician
Your customer service has always been superior. You have always responded to our heating needs o we the years.
Reliable
Very responsive to complaints or critiques
We're new customer so it's too early to say.
Quality fuels delivered in timely manner per contact terms.
Always responsive to any concerns I have.
Prompt response when there’s a problem with the heating system. Professional and friendly staff
Regular delivery and fast service as needed
We've been with Downeast energy for a very long time and They have been most reliable, and steadfast in delivering oil on time and sevice our account on an emergency basis. Pricing structure may not always be the best but what company is, in this day and age.However their in office staff and field corps are above all the rest.
I refer all my heating systems that I install to you for the last 35 years.
we have been with Downeast for more than 35 years starting when it was Roger Young. The service has always been good. Mu only objection was the extra fees for hazard fee and desiel fee.