Downeast Energy
14 Depot Street
Kennebunk
ME 04043
United States

Customer Testimonials

Report a concern   November 15, 2023 — Rated 10 out of 10 by F.K. Downeast Energy
What do you like about our products and services?

You folks are reliable.

Report a concern   November 15, 2023 — Rated 10 out of 10 by L.T. Downeast Energy
What do you like about our products and services?

I knew the entire crew, let’s see if the new crew taking over is as good. Time will tell

Report a concern   November 15, 2023 — Rated 10 out of 10 by L.C. Downeast Energy
What do you like about our products and services?

Excellent service! I have never had an issue in all the years I’ve had them. Very satisfied!

Report a concern   November 12, 2023 — Rated 10 out of 10 by D.H. Downeast Energy
What do you like about our products and services?

efficient and responsive

Report a concern   November 12, 2023 — Rated 10 out of 10 by S.B. Downeast Energy
What do you like about our products and services?

Reliability👍

Report a concern   November 11, 2023 — Rated 10 out of 10 by V.C. Downeast Energy
What do you like about our products and services?

I am a long time customer. Pleased with my budget payment options, the security of automatic delivery and the competence of your service crew. My furnace, like myself, is aging but you have kept it working well.

Report a concern   November 11, 2023 — Rated 10 out of 10 by J.O. Downeast Energy
What do you like about our products and services?

We have been on a budget plan for years and its been great. When we have our furnace cleaned, they are always respectful and nice.

Report a concern   November 11, 2023 — Rated 10 out of 10 by M.T. Downeast Energy
What do you like about our products and services?

Everything

Report a concern   November 10, 2023 — Rated 9 out of 10 by J.C. Downeast Energy
What do you like about our products and services?

Keep prices low

Report a concern   November 10, 2023 — Rated 10 out of 10 by S.T. Downeast Energy
What do you like about our products and services?

Always dependable and the employees are wonderful to work with.

Report a concern   November 10, 2023 — Rated 10 out of 10 by J.T. Downeast Energy
What do you like about our products and services?

Dependable and reliable

Report a concern   November 9, 2023 — Rated 9 out of 10 by A.A.E.F. Downeast Energy
What do you like about our products and services?

Consistent delivery of oil. Ability to talk to someone directly about my contract. I do not like to do everything on line. Personal human contact is important to me.

Report a concern   November 8, 2023 — Rated 10 out of 10 by S.N. Downeast Energy
What do you like about our products and services?

PROFESSINAIL

Report a concern   November 8, 2023 — Rated 10 out of 10 by G.A.S.E. Downeast Energy
What do you like about our products and services?

Great customer service!

Report a concern   November 5, 2023 — Rated 10 out of 10 by G.B. Downeast Energy
What do you like about our products and services?

Always reliable as well as responsive to any inquiries

Report a concern   November 5, 2023 — Rated 10 out of 10 by A.D. Downeast Energy
What do you like about our products and services?

You can be counted on to deliver services in a timely manner

Report a concern   November 4, 2023 — Rated 10 out of 10 by T.A.J.F. Downeast Energy
What do you like about our products and services?

Ease of delivery and service

Report a concern   November 4, 2023 — Rated 10 out of 10 by J.C. Downeast Energy
What do you like about our products and services?

You have provided fuel for me for 34 yrs. Your company has been reliable. Your customer service is friendly, professional & knowledgable. I am totally satisfied with your service.

Report a concern   November 4, 2023 — Rated 10 out of 10 by S.L. Downeast Energy
What do you like about our products and services?

broken arm - can't write

Report a concern   November 3, 2023 — Rated 9 out of 10 by T.A.C.B. Downeast Energy
What do you like about our products and services?

On the whole, I appreciate your service.
The ability to communicate directly regarding pricing issues is the only area of concern. However, recent discussions have been very helpful.

Report a concern   November 3, 2023 — Rated 10 out of 10 by P.P. Downeast Energy
What do you like about our products and services?

Our new tanks were set very efficiently and they came and filled them when they said.

Report a concern   November 2, 2023 — Rated 10 out of 10 by P.A.P.M. Downeast Energy
What do you like about our products and services?

I spoke with your company rep, Jill, earlier this week about a possible issue with my account. Jill was extremely helpful, and she is an outstanding representative of your company. She didn’t finish with me until she knew all my questions were answered.

Report a concern   November 2, 2023 — Rated 10 out of 10 by D.H. Downeast Energy
What do you like about our products and services?

Best service oil heat and propane

Report a concern   November 2, 2023 — Rated 10 out of 10 by L.O.N. Downeast Energy
What do you like about our products and services?

I have been very please with my oil and propane deliveries when needed

Speaking to customer service have been helpful and courteous

Report a concern   November 2, 2023 — Rated 10 out of 10 by D.B. Downeast Energy
What do you like about our products and services?

Very Efficient and Organized

Report a concern   November 2, 2023 — Rated 10 out of 10 by H.F. Downeast Energy
What do you like about our products and services?

Always very personable and helpful answering questions or concerns. Right there when you need help.

Report a concern   November 2, 2023 — Rated 10 out of 10 by D.F. Downeast Energy
What do you like about our products and services?

You listen to the customer!

Report a concern   October 31, 2023 — Rated 9 out of 10 by S.K. Downeast Energy
What do you like about our products and services?

To soon to tell i just receive my 1st fill.

Report a concern   October 30, 2023 — Rated 10 out of 10 by H.S. Downeast Energy
What do you like about our products and services?

One of your techs came out to hook up my propane and went the extra mile and then some to help me out on his own weekend when the dryer installation wasn’t completed properly. Awesome service. Please thank Alec!

Report a concern   October 29, 2023 — Rated 10 out of 10 by F.C. Downeast Energy
What do you like about our products and services?

Just great service - I do not have to call for more oil/propane when low - their service comes on its own! One us able to budget


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